Senior Quantitative UX Researcher, Merchant Shopping — Google Switzerland
- Location
- Zürich
- Contract
- Full-time
- Posted
Full description
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Zürich, Switzerland
- London, UK.
Minimum qualifications
- Bachelor's degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, a related field, or equivalent practical experience.
- 6 years of experience in an applied research setting, or similar.
- Experience cleaning, joining, and analyzing datasets with various types of data, logs, and surveys.
- Experience in programming languages used for data manipulation and computational statistics (e.g., Python, R, MATLAB etc.).
- Experience in artificial intelligence, Machine Learning (ML) models, ML infrastructure, natural language processing or deep learning.
Preferred qualifications
- Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related fields.
- 1 year of experience using AI technology in data analysis (e.g., synthetic data injection, golden set development, prompt engineering, or LLM foundations/harnesses).
- Experience leveraging a range of qualitative and quantitative research methods and analysis techniques in various disciplinary environments.
- Ability to participate in technical discussions.
About the job At Google, we "Focus on the user and all else will follow." As a User Experience Researcher (UXR), you make this possible. You will join our multi-disciplinary UX team, collaborating with Engineering and Product Management, to gather insights and create industry-leading products.
You’ll play a critical role in helping your team understand user needs and will drive impact at all stages of product development, ensuring products are useful, usable, and helpful. You will explore user behaviors and motivations by conducting primary research, including: field studies, interviews, diary studies, ethnography, surveys, usability testing, and logs analysis. You will also grow within a supportive UXR community offering mentorship, regular meetups, and exclusive internal tools.
User experience is at the forefront of how we create intuitive, innovative, and beautiful products that people love. We strive to learn and understand our users’ needs, behaviors, and emotions to gather insights that inform product strategy and design. Our UX teams include designers, researchers, content strategists, and engineers who are passionate about quality, usability, and simplicity. We work on collaborative teams to solve complex challenges and craft experiences that highlight our products’ unique capabilities and personalities. Our work touches billions while exemplifying a key principle that is core to Google’s philosophy: “Focus on the user and all else will follow.”
Responsibilities
- Contribute significantly to our quantitative User Experience Researcher (UXR) program in alignment with business priorities with a focus on developing AI-integrated workflows for UXers, substantively understanding user behaviors across a large spectrum of merchants from SMBs to large retailers across a wide variety of surfaces.
- Influence product strategy and user experience through sound data-driven recommendations within compelling data visualizations and narratives that can travel widely across the organization.
- Drive understanding of merchant users and their needs at scale by leveraging existing work from the UXR team and through new initiatives and program ownership.
- Develop metrics and lead the measurement of the user experience in our products in collaboration with data science.
- Contribute to our Quantitative UXR team learning and helping elevate the quantitative research craft across the broader team of UXRs.
Requirements
6 years of experience in an applied research setting, or similar.
Experience cleaning, joining, and analyzing datasets with various types of data, logs, and surveys.
Questions about this listing
What salary does Google Switzerland offer for this role?
The original listing does not state a salary. Our estimate for this role and sector in Zürich is CHF 101'500 - 154'000 gross per year — an estimate, not a figure communicated by Google Switzerland. The calculator on this site converts a gross salary into your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Google Switzerland offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Google Switzerland during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Zürich?
EU/EFTA citizens living in an EU/EFTA state can apply for a G permit and can work anywhere in Switzerland: border zones no longer apply to them, and they must return home at least once a week. The Swiss employer files the request with Canton Zürich's migration office after the contract is signed. Processing times vary by canton, so confirm the specifics with Zürich's cantonal migration office or with HR during the application.
How do I apply for this position at Google Switzerland?
Use the "Apply now" button on this page — it links directly to Google Switzerland's original listing at google.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
