Senior Manager Beratungs- und Betreuungslösungen (m/w/d) — Zürcher Kantonalbank
- Location
- Zürich
- Contract
- Part-time
- Posted
- 14 days ago
Full description
80% - 100% | Product and channel management | Zurich | Experienced professionals In the area of sales platform and processes, we are the central hub for customer advice and support at Zürcher Kantonalbank. We develop and control the digital solutions with which our consultants work on a daily basis and thus directly shape the quality of customer relationships and the market success of the bank. In this role, you assume central technical responsibility: you combine banking know-how with strategic thinking and turn ambitions into concrete, effective solutions. Together with a committed, interdisciplinary team, you will design our environment for consulting and support in an innovative, holistic and sustainable way. Your tasks
- Holistic design and further development of an effective and efficient digital environment for consulting and customer support
- Derivation of concrete initiatives and measures from banking ambitions and sectoral strategies
- Leading (sub)projects to provide solutions in line with distribution needs and regulatory, strategic and technological frameworks
- Targeted optimization and documentation of consulting and support processes
- Close cooperation in partnership with sales, business engineering, IT, marketing as well as stakeholders at strategic specialist and management level
Your profile
- Completed studies in business administration, in business informatics, in financial planning or a comparable education
- At least five years of experience in the banking environment with in-depth banking know-how, experience in project management and / or customer consulting / support
- Designated strategic, holistic and conceptual thinking
- Very good organizational and project management skills, ideally with experience in agile methods
- High affinity for IT and digitalization and interest in innovative technologies
- Experience with CRM or consulting solutions (e.g. BSI) can be a plus
- Excellent communication capability, convincing appearance and conceptually precise and addressable preparation of complex content, also as a basis for decision-making for management
- High willingness to perform, flexibility etc. and own initiative
Our offer
- A central, responsible role in a strategically important bank topic
- The opportunity to actively shape the sales of the future and to shape our consulting and support landscape sustainably
- A highly qualified, motivated and professional team that shares expertise and makes an impact together
- A modern workplace in the heart of Switzerland’s largest economic area
- A comprehensive package which, in addition to the attractive basic salary and a variable remuneration, offers many benefits and perks – from A such as retirement provision to Z such as ZVV bonus pass
Nimisha Kasamkattil’ I am glad to help you. Telephone: 044 292 30 69
Questions about this listing
What salary does Zürcher Kantonalbank offer for this role?
The original listing does not state a salary. Our estimate for this role and sector in Zürich is CHF 124'000 - 173'000 gross per year — an estimate, not a figure communicated by Zürcher Kantonalbank. The calculator on this site converts a gross salary into your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Zürcher Kantonalbank offer?
This listing is a part-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Zürcher Kantonalbank during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Zürich?
EU/EFTA citizens living in an EU/EFTA state can apply for a G permit and can work anywhere in Switzerland: border zones no longer apply to them, and they must return home at least once a week. The Swiss employer files the request with Canton Zürich's migration office after the contract is signed. Processing times vary by canton, so confirm the specifics with Zürich's cantonal migration office or with HR during the application.
How do I apply for this position at Zürcher Kantonalbank?
Use the "Apply now" button on this page — it links directly to Zürcher Kantonalbank's original listing at apply.refline.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
