Senior ICT Supporter (all) — Migros Bank
NewCHF 68'000 - 103'000
Migros Bank · Wallisellen (ZH)
- Location
- Wallisellen
- Contract
- full-time
- Posted
- 2 days ago
SalaryCHF 68'000 - 103'000
Role overview
With us you can make people happy by helping them with problems.
We are looking for you: A personality that finds creative solutions for our customers.
Come on.
- With us you can make people happy by helping them with problems.
- We are looking for you: A personality that finds creative solutions for our customers.
- As an experienced generalist, together with our team, you are responsible for a smooth first and second level support of our Electronic Workplace environment and special systems
- You analyze and fix errors in the EWP environment or support 3rd-level support as well as our external partners professionally in solution finding.
- 5 years in a comparable function: Continuing training at level Eidg. ID: Computer Science
- Knowledge of SCCM, MS Teams, OneDrive, M365 Services, Confluence, Jira, Surface Hub, Printing. German (informal) English (good knowledge) French (of advantage) Italian (of advantage) Cosa offriamo
Main responsibilities
- As an experienced generalist, together with our team, you are responsible for a smooth first and second level support of our Electronic Workplace environment and special systems
- You analyze and fix errors in the EWP environment or support 3rd-level support as well as our external partners professionally in solution finding.
- As an Incident Manager, you will coordinate specialists in larger operating disorders, arrange the solution process and ensure communication to customers, employees and management.
- You work in projects and carry out individual technical projects.
- You support the IT dispatch during absences.
Key requirements
- 5 years in a comparable function: Continuing training at level Eidg. ID: Computer Science
What the company offers
- Knowledge of SCCM, MS Teams, OneDrive, M365 Services, Confluence, Jira, Surface Hub, Printing. German (informal) English (good knowledge) French (of advantage) Italian (of advantage) Cosa offriamo
Application process
- In-depth knowledge and several years of professional experience in the field of second level support focusing on Microsoft operating systems and applications
- Found Windows 11 and MS Office 365 knowledge, as well as network and cloud service knowledge
- You are a helpful, resilient team player with a high customer and service orientation as well as a structured, independent and solution-oriented way of working.
- A high sense of quality and responsibility, reliability, flexibility, a quick understanding and good communication skills are your strengths
- Flexible working time: annual working time for all and confidence working time for many
- Flexible Workplace / Home Office: Individual Opportunities for Home Office
- Maternity leave / paternity leave: 18 weeks for mothers and 4 weeks for fathers
- Central workplace: optimally accessible, centrally located workplace
Contacts
- The decision to proceed or withdraw from the recruitment process is communicated by phone or email.
- After agreement, the contract is commissioned and sent to the digital signature by e-mail. Duration until feedback: Up to one week
- Application & Contact Clemens Denzler +41 44 839 93 71 LinkedIn
Additional details
- 5 years in a comparable function: Continuing training at level ID: Computer Science
- Knowledge of SCCM, MS Teams, OneDrive, M365 Services, Confluence, Jira, Surface Hub, Printing. English (good knowledge) French (of advantage) Italian (of advantage)
- Fair wages: Strong overall wage package, social security and pension Mobility: ZVV-BonusPass for beneficiary öV
- Application & Contact Clemens Denzler +41 44 839 93 71
- After agreement, the contract is commissioned and sent to the digital signature by e-mail. Duration until feedback: Up to one week
Notes and original content
- 5 years in a comparable function: Continuing training at level
- ID: Computer Science
- Knowledge of SCCM, MS Teams, OneDrive, M365 Services, Confluence, Jira, Surface Hub, Printing.
- German (informal)
- English (good knowledge)
- French (of advantage)
- Italian (of advantage)
- Cosa offriamo
- Fair wages: Strong overall wage package, social security and pension
- Mobility: ZVV-BonusPass for beneficiary öV
