Senior Claims Specialist — Zurich Insurance (sede Ticino)
- Location
- Ticino
- Contract
- full-time
- Posted
- Yesterday
Role overview
Job Summary
To handle single and multi-party personal or commercial line claims of moderate to high exposure and complexity within specific authority limits, to ensure that claims are handled in the most efficient, effective way while delivering a customer-centric claims service. Job Qualifications Required:
Bachelor’s Degree and 6 or more years of experience in the Claims and/ or Litigation Management area. OR
- Job Summary
- To handle single and multi-party personal or commercial line claims of moderate to high exposure and complexity within specific authority limits, to ensure that claims are handled in the most efficient, effective way while delivering a customer-centric claims service. Job Qualifications Required:
- High School Diploma Equivalent and 8 or more years of experience in the Claims and/ or Litigation Management area. AND
- Bachelor’s Degree and 6 or more years of experience in the Claims and/ or Litigation Management area.
Key requirements
- High School Diploma Equivalent and 8 or more years of experience in the Claims and/ or Litigation Management area. AND
- Bachelor’s Degree and 6 or more years of experience in the Claims and/ or Litigation Management area.
- Juris Doctor and 2 or more years of experience in the Claims and/ or Litigation Management area.
- High School Diploma Equivalent and 8 or more years of experience in the Claims and/ or Litigation Management area. Microsoft Office experience
- Effective verbal and written communication skills
- Strong analytical, critical thinking and problem-solving skills
Application process
- We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.
Company and context
- Supervise and quality-assure the drafting of key claims handling policy documents to ensure full compliance to the organization's rules and regulations governing transactions.
- Oversee compliance with claims policies, procedures, systems and processes across multiple countries/Line of Business to protect the organization's interests.
- Analyze key themes from a wide range of data sources in order to identify trends and areas for business improvement providing potential solutions.
- Contribute to the development of process and lead the implementation of systems and process improvements in claims handling.
- Provide technical guidance and recommendations as a subject matter expert in order to support the resolution of the most complex customer cases and develop precedents to improve customer service.
- Manage key internal and external stakeholder relationships across the organization in order to ensure colleagues are informed on relevant issues.
- Act as a technical expert for own team and internal customers and maintains up to date knowledge of own area of expertise so that operational claims team can best serve customers.
- You are the heart & soul of Zurich!
- At Zurich, we like to think outside the box and challenge the status quo.
- We take an optimistic approach by focusing on the positives and constantly asking What can go right?
Additional details
- To handle single and multi-party personal or commercial line claims of moderate to high exposure and complexity within specific authority limits, to ensure that claims are handled in the most efficient, effective way while delivering a customer-centric claims service. Job Qualifications
- Zurich Certified Insurance Apprentice, including an Associate Degree with 6 or more years of experience in the Claims and/ or Litigation Management area.
- Completion of Zurich Claims Training Program and 6 or more years of experience in the Claims and/ or Litigation Management area.
- High School Diploma Equivalent and 8 or more years of experience in the Claims and/ or Litigation Management area.
- Must obtain and maintain required adjuster license(s) Microsoft Office experience
- Knowledge of insurance regulations, markets and products
- Ability to direct counsel on an ongoing basis to guide the course of complex litigation and settlement strategies Job Accountabilities Key Accountabilities
- Meet quality standards by following best practices
- May participate in customer marketing efforts. Business Accountabilities
- Let’s continue to grow together! Schedule: Full Time Recruiter name: Marina Destiana
Notes and original content
- To handle single and multi-party personal or commercial line claims of moderate to high exposure and complexity within specific authority limits, to ensure that claims are handled in the most efficient, effective way while delivering a customer-centric claims service.
- Job Qualifications
- Must obtain and maintain required adjuster license(s)
- Microsoft Office experience
- Ability to direct counsel on an ongoing basis to guide the course of complex litigation and settlement strategies
- Job Accountabilities
- Key Accountabilities
- Job Functions
- May participate in customer marketing efforts.
- Business Accountabilities
Questions about this listing
What salary does Zurich Insurance (sede Ticino) offer for this role?
Zurich Insurance (sede Ticino) lists CHF 124'000 - 173'000 gross per year for this position in Bellinzona. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Zurich Insurance (sede Ticino) offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Zurich Insurance (sede Ticino) during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Zürich?
EU/EFTA residents living in the border zone of the country adjoining Canton Zürich can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Zürich's cantonal migration office or with HR during the application.
How do I apply for this position at Zurich Insurance (sede Ticino)?
Use the "Apply now" button on this page — it links directly to Zurich Insurance (sede Ticino)'s original listing at careers.zurich.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
