Patient service and administration employee (m/f/d) 80-100% — Universitätsklinik Balgrist
- Location
- Zürich
- Contract
- Full-time
- Posted
Full description
Welcome to Balgrist Tec AG – the leading competence center for orthopaedic aids and medical retailers in Zurich. As a subsidiary of the Balgrist University Hospital, we combine precision craftsmanship with the latest medicine. >The mobility and quality of life of our patients are our focus. You are the first point of contact at Balgrist Tec: With your friendly nature, you give our patients a good feeling and at the same time ensure professional administrative support.
Tasks
- First point of contact: At the reception and on the phone you greet our patients friendly and professionally. You take care of the data collection, appointment coordination and management of the electronic patient record.
- Aid Service: You handle the rental of aids (rollers, wheelchairs) from the drafting of the contract via handover/return to invoicing.
- Administration: You take care of the administrative handling of supplies by creating cost estimates, making clarifications with the cost carriers, coordinating orders and appointments and invoicing completed supplies.
- Turntable function: You are the first point of contact for patients and payers and work closely with the employees of the business areas (shoe technology, orthopaedic technology and rehabilitation technology). You take care of a forward-looking scheduling in the agenda of the business areas.
- Process support: In addition, you actively support master data maintenance and document your processes for a smooth mutual representation in the team.
Requirements
- Training: Successfully completed commercial basic training.
- Experience: Ideally, you will bring experience in patient service as well as in administrative handling with payers (health insurance, IV and UVG).
- IT & languages: You communicate stylishly in German (every other language is a plus) and are well versed in dealing with ERP systems and MS Office.
- Personality: You are characterized by empathy, resilience and a high service orientation. Daily patient contact gives you pleasure.
We offer
- Meaningful environment: You can expect a versatile position in a renowned, future-oriented company in the university environment.
- Variety: You experience the perfect balance of direct customer contact, the coordination of different interfaces and demanding administration.
- Attractive employment conditions: These include, among other things, a 50% discount on the ZVV bonus pass or an annual contribution to a GA, a paid day off in the birthday month, discounted food in the employee restaurant, various shopping discounts and a non-compulsory pension fund solution.
Further advantages are just one click away: Attractive offers for our employees
Questions about this listing
What salary does Universitätsklinik Balgrist offer for this role?
The original listing does not state a salary. Our estimate for this role and sector in Zürich is CHF 73'500 - 111'500 gross per year — an estimate, not a figure communicated by Universitätsklinik Balgrist. The calculator on this site converts a gross salary into your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Universitätsklinik Balgrist offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Universitätsklinik Balgrist during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Zürich?
EU/EFTA citizens living in an EU/EFTA state can apply for a G permit and can work anywhere in Switzerland: border zones no longer apply to them, and they must return home at least once a week. The Swiss employer files the request with Canton Zürich's migration office after the contract is signed. Processing times vary by canton, so confirm the specifics with Zürich's cantonal migration office or with HR during the application.
How do I apply for this position at Universitätsklinik Balgrist?
Use the "Apply now" button on this page — it links directly to Universitätsklinik Balgrist's original listing at apply.refline.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
