Multinational Insurance Service Specialist (m/w/d) — Zurich Insurance

Full description

137694 | 80 - 100% | Oerlikon, Zurich | Hybrid

Do you enjoy working in a multinational environment and would you like to contribute your insurance knowledge to the wholesale business? Then you can expect a versatile specialist function with an international orientation, a lot of personal responsibility and a lot of room for manoeuvre.

In this role, you are part of the Commercial Insurance Switzerland business unit in the Multinational Customer Servicing team and actively participate in the further development of Zurich Switzerland. Together with underwriting, you develop tailor-made insurance solutions and coordinate their implementation in our global network. You bring your expertise to bear and ensure that complex customer needs are implemented reliably and efficiently. You work closely with colleagues in over 210 countries and make an important contribution to the efficient and customer-oriented support of more than 8,000 multinational insurance programs. In a dynamic environment with short decision paths, you take responsibility, actively shape solutions and accompany our customers professionally, transparently and solution-oriented. You use new technologies and AI to continuously develop processes and working methods.

This is what awaits you

• You are responsible for the implementation of multinational property insurance programs and ensure the ongoing support of your portfolio
• You will instruct local policies based on the defined coverage concept of the master policy and will be in direct contact with our customers and brokers in the worldwide network.
• You create insurance policies (master policies) independently according to agreements with customers and brokers
• You support our property underwriters in the development of underwriting solutions for international programs – both in the implementation and in the offer process
• You optimize existing processes together with international partners and actively participate in cross-team projects

This sets you apart

• Commercial insurance training or equivalent, supplemented by further training in the insurance sector and several years of experience in the insurance industry, ideally in an international environment
• In-depth expertise in business property insurance
• Strong ability to keep track and set priorities even in hectic situations
• Very good user knowledge in Microsoft Office as well as high digital affinity and interest in the practical use of AI and new technologies to improve processes
• Stylistic German and very good English skills
• Other languages are beneficial

Good to know

Part-time or full-time: 80 - 100%

Place of work: Oerlikon, Zurich

Job: from 01.02.2027 or by arrangement

Travel activity: up to 5%

Hybrid work: up to 40%

Everything about your application

You can apply directly to us online in a first step – you only need your CV. More information about the application process can be found here.

We attach importance to an efficient and appreciative application process. The Talent Acquisition Team will personally review your application without using artificial intelligence. From your first personal meeting with the responsible manager, you will always receive individual feedback from us. Because we are convinced: meaningful feedback is based on personal exchange.

For this position, we do not cooperate with recruitment agencies. Unsolicited applications shall not be considered or paid.

Do you have any questions? Philippe, Senior Talent Acquisition Consultant is at your disposal on +41 44 628 32 20.

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Zurich Insurance Company AG | Talent Acquisition Zurich Switzerland

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