Key Account Manager Banken & Finanzinstitute (f/m/d) | 80-100% | Hybrid Working Model | Zürich — SMG Swiss Marketplace Group

Full description

As Key Account Manager at IAZI, you are responsible for the support and further development

strategic customer relationships across various IAZI divisions. Your

The overall goal is to improve customer satisfaction, customer loyalty and revenue growth

sustainably increase.

Your responsibility

• You build long-term, trusting relationships with important contacts on the customer side and actively maintain them.
• You ensure a high level of customer satisfaction and are the central contact person for your customers.
• You will achieve ambitious sales targets through targeted upselling and cross-selling of our solutions.
• You ensure that contractual agreements are adhered to.

Your core tasks

Customer support services

You are the central contact person of the assigned customers. You are handling requests,

Service and support issues, coordinating closely with our product and data teams to:

ensure high-quality and timely solutions.

Strategic relationship management

You continuously expand your network within the customer organizations and use it

Targeted to identify new business opportunities. In addition, you maintain relevant stakeholders-

Information in the CRM system and keep it up-to-date.

Upselling and New Business

You present new product developments to your customers and show their added value. Over and above

You are also responsible for handling tenders and requests for offers

of your customers.

Contract management & billing

You ensure compliance with existing contractual agreements and take over the

Responsibility for contract extensions and contract negotiations. You also care for them.

correct documentation in the CRM system as well as punctual and correct invoicing.

Qualificates

You bring that with you Training and experience

• Bachelor’s degree in business administration, real estate, finance or a related field
• Several years of experience in key account management, sales or customer relationship management, ideally in the SaaS, data or real estate environment
• Demonstrate success in expanding strategic customer relationships and in achieving or exceeding sales targets

Skills and Competences

• High degree of customer orientation and implementation strength
• Structured and solution-oriented workflow with strong project management capabilities
• Sovereign appearance and strong presentation and training skills
• High affinity for data, technology and digital products
• Negotiable knowledge of German and English

Benefits

• Experience with data-based products or analytics platforms
• Existing network at Swiss banks and financial institutions
• French language skills

Informazioni aggiuntive

This is what we offer you

• 6 weeks holidays (with the possibility to buy up to 10 extra days)
• 40-hour week
• 18 weeks of maternity leave and 6 weeks of paternity leave. It also applies to adoption.
• Flexible working models (work-life balance is very important to us)
• Access to mental health, well-being and counselling platforms
• Half-tax subscription for public transport and 1st class travel by train between SMG locations in Switzerland

Recruitment process We are convinced that recruitment is a mutual encounter in which both sides get to know each other.

This is what awaits you with us

• First interview (screening call)
• Meeting with Hiring Manager:in
• Case Study and Team Fit Meeting

Apply now

Send us your meaningful CV and other documents that show us why you are a perfect fit for us.

We look forward to meeting you!

#LI-Hybrid

About us

SMG Swiss Marketplace Group AG is a pioneering network of online marketplaces and an innovative digital company that simplifies people’s lives with future-oriented products.

SMG Swiss Marketplace Group AG offers customers the best tools to help them make important life decisions. The portfolio includes real estate (ImmoScout24, Homegate, Flatfox, CASASOFT, IAZI), automobiles (AutoScout24, MotoScout24), general marketplaces (anibis.ch, tutti.ch, Ricardo) and finance & insurance (FinanceScout24, moneyland.ch).

Disclaimer / Notice for agencies SMG Swiss Marketplace Group AG primarily works directly with applicants. We do not accept unsolicited CVs or candidate profiles from recruitment agencies unless we have specifically requested their support for certain positions.

All submissions without prior request by our Talent Acquisition team are neither considered nor confirmed.

We thank the recruitment agencies for their understanding and cooperation in complying with this directive.