Credit Operations Specialist (f|m|d) | 100% | Hybrid Working Model | Zurich — SMG Swiss Marketplace Group

Full description

Support our great team at FinanceScout24, a successful FinTech startup specializing in car insurance and personal loan brokerage. We want to help people in Switzerland find the best financial products that fit their needs perfectly. We offer our customers an exceptional user experience, including exclusive offers and seamless connections of online partner websites such as AutoScout24.

As a Credit Operations Specialist at FinanceScout24, you make a decisive contribution to ensuring that our credit processes are reliable, efficient and customer-oriented. You support the team in day-to-day administrative work, ensure clean documentation and ensure that all relevant documents, data and process steps are processed correctly. You work closely with internal teams as well as our partner banks and help our customers to smoothly process their loan inquiries.

What to expect

• You process the incoming and outgoing mail, send documents to customers and ensure that all documents are delivered reliably.
• You create and send confirmations, letters and standardized customer correspondences, ensuring professional communication.
• You collect and maintain customer data as well as processes in our systems and pay attention to a high data quality.
• You support in the administrative processing of loan applications, especially in document management, filing and archiving.
• You work closely with our partner banks, coordinate administrative process steps and ensure that open points are reliably tracked.
• You prepare disbursements in accordance with our process specifications, ensure compliance with internal requirements, including the applicable KKGR guidelines, and support controls and plausibility checks in the context of the lending processes.

Qualificates

What you bring

• Ideally, you bring experience in the area of credit, for example in credit processing, credit administration, credit business or in a similar function.
• You are strong in communication, convincing and professional in dealing with customers, internal teams and partner banks.
• You have a pronounced focus on performance and solutions and do everything possible to efficiently clarify open points and successfully complete dossiers.
• You have negotiation skills, tenacity and perseverance, especially when it comes to gathering information, tracking feedback and driving processes forward.
• You are motivated, goal-oriented and enjoy innovative, digital products and efficient processes.
• You are confident in using digital tools and quickly familiarize yourself with new systems and process landscapes.
• You have excellent knowledge of German and English in words and writing. French, Italian or other languages are a plus.

Informazioni aggiuntive

This is what we offer you

• 6 weeks holiday (with the possibility to buy up to 10 extra days)
• 40-hour week
• 18 weeks of maternity leave and 6 weeks of paternity leave. It also applies to adoption.
• Flexible working models (work-life balance is very important to us)
• Access to mental health, well-being and counselling platforms
• Half-tax subscription for public transport and 1st class travel by train between SMG locations in Switzerland

Application procedure

We view the recruitment process as a mutual exchange in which both sides get to know each other. This is what awaits you:

• Video interview with the responsible manager (60 min.)
• Case study (60 min.) on site in Zurich

#LI-Hybrid

About us

SMG Swiss Marketplace Group AG is a pioneering network of online marketplaces and an innovative digital company that simplifies people’s lives with future-oriented products.

SMG Swiss Marketplace Group AG offers customers the best tools to help them make important life decisions. The portfolio includes real estate (ImmoScout24, Homegate, Flatfox, CASASOFT, IAZI), automobiles (AutoScout24, MotoScout24), general marketplaces (anibis.ch, tutti.ch, Ricardo) and finance & insurance (FinanceScout24, moneyland.ch).

Disclaimer / Notice for agencies SMG Swiss Marketplace Group AG primarily works directly with applicants. We do not accept unsolicited CVs or candidate profiles from recruitment agencies unless we have specifically requested their support for certain positions.

All submissions without prior request by our Talent Acquisition team are neither considered nor confirmed.

We thank the recruitment agencies for their understanding and cooperation in complying with this directive.

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