IT Service Management Specialist EMEA (all) — Oetiker
NewCHF 79'000 - 134'500
Oetiker · Horgen, ZH, Switzerland (ZH)
- Location
- Horgen
- Contract
- full-time
- Posted
- 2 days ago
SalaryCHF 79'000 - 134'500
Role overview
Work mainly on site in Horgen First-level support
Processing of daily service requests via the ticket system
Forwarding of complex requests to second-level support Second-level support
- Work mainly on site in Horgen First-level support
- Processing of daily service requests via the ticket system
Contacts
- bestEmployerTopTen#GreatPlaceToWork#2026
Company and context
- Maintenance and organization of server rooms as well as IT device warehouses on site
- Procurement and setup of IT hardware such as laptops, desktops and printers.
- Support and maintenance of local conference room equipment
- Third party coordination for on-site support Remote Eyes & Hands for global IT teams
- Support for cyber-security tasks such as patching and malware incidents
- Collaboration in corporate architecture by defining standards.
- Troubleshooting local servers and networks (WiFi/LAN/WAN requirements
- Completed IT training or comparable experience
- Joy & experience in IT support (1st and 2nd levels)
- Good knowledge of IT infrastructure, networks and cyber security High readiness for service and diplomatic Very good German and English knowledge
Additional details
- Work mainly on site in Horgen First-level support
- Good knowledge of IT infrastructure, networks and cyber security High readiness for service and diplomatic Very good German and English knowledge
- Contact #bestEmployerTopTen#GreatPlaceToWork#2026
Notes and original content
- Work mainly on site in Horgen
- First-level support
- Good knowledge of IT infrastructure, networks and cyber security
- High readiness for service and diplomatic
- Very good German and English knowledge
