Head of Product Design & UX Research (f/m/d) | 80-100% | Hybrid working model | Zurich Switzerland — SMG Swiss Marketplace Group
- Location
- Zürich
- Contract
- full-time
- Posted
- Yesterday
Role overview
Your Mission
As Head of Product Design & UX Research in General Marketplaces (Ricardo, tutti.ch, and anibis.ch), you will play a crucial role in creating a consistent, high-quality, and impact-oriented UX approach across our teams.
- Your Mission
- As Head of Product Design & UX Research in General Marketplaces (Ricardo, tutti.ch, and anibis.ch), you will play a crucial role in creating a consistent, high-quality, and impact-oriented UX approach across our teams.
- Your responsibilities will evolve as we grow.
- Qualifiche
- What will you bring to the ride?
Main responsibilities
- Your responsibilities will evolve as we grow.
Key requirements
- Qualifiche
- What will you bring to the ride?
- At least 5 years of leadership experience in Product Design, UX, or related disciplines.
- Proven hands-on experience designing high-quality digital product experiences.
- Strong customer focus and the ability to translate user needs into impactful product decisions.
- An outcome-oriented mindset with a clear understanding of how design and research contribute to business success.
- A strong business mindset, with experience improving metrics such as conversion, trust, user satisfaction, and monetization.
- Experience leading, coaching, and empowering multidisciplinary design and research teams.
- A pragmatic, hands-on leadership style with high standards for performance, ownership, and delivery.
- Proven experience adopting AI-first ways of working and leveraging AI to accelerate research, design, and team productivity.
- Ability to work in a hybrid setup based in Switzerland.
- German and French are a plus, but not a requirement.
Contacts
- What do we offer?
- 6 weeks of holidays per year (plus the option to buy 10 additional days)
- 40-hour work week with flexitime (capped at 45 hours) A hybrid work setup with flexibility to work remotely
- Generous parental leave: 18 weeks for maternity and 6 weeks for paternity/adoption
- SBB Half-Fare Card and first-class travel between SMG offices in Switzerland
- Gender-neutral pay and transparent career paths
- Choose your gear: Mac or Windows laptop, and iPhone, Samsung, or Pixel mobile
- An inclusive and innovative environment where your voice matters Recruitment Process
- We believe hiring is a two-way street, where both parties get to know each other. Here's what you can expect: Initial Screening Call Meeting the Hiring Manager Case Study Team Fit Meeting About Us
- SMG Swiss Marketplace Group is a pioneering network of online marketplaces and a cutting-edge digital company that simplifies people’s lives with innovative products.
Company and context
- You will lead Product Designers, UX Researchers, and a UX Copywriter, helping the organization accelerate discovery, improve design quality, and deliver measurable business impact.
- This role allows you to shape how design and research work at scale, embed AI-first workflows into our processes, and empower teams to create customer-focused experiences that build trust, improve conversion, and support monetization.
- Join our dynamic team, located in six countries (Switzerland, Serbia, Vietnam, France, Germany, and India), where creativity thrives.
- Together, we tackle challenges, celebrate successes, and keep learning and growing. Specifically, you will work on:
- Define and implement a consistent design and UX approach across General Marketplaces.
- Lead, coach, and develop Product Designers, UX Researchers, and a UX Copywriter, fostering a high-performing and empowered team.
- Drive the adoption of AI-first workflows to accelerate research, problem discovery, solution discovery, prototyping, and design delivery.
- Improve the speed and quality of discovery and design processes across teams.
- Ensure strong customer focus by connecting user insights, research, UX decisions, and business outcomes.
- Raise the bar for design quality, usability, consistency, and measurable impact across our products.
Additional details
- Together, we tackle challenges, celebrate successes, and keep learning and growing. Specifically, you will work on: Informazioni aggiuntive
- 40-hour work week with flexitime (capped at 45 hours) A hybrid work setup with flexibility to work remotely
- An inclusive and innovative environment where your voice matters Recruitment Process
- We believe hiring is a two-way street, where both parties get to know each other. Initial Screening Call Meeting the Hiring Manager
- The portfolio includes Real Estate (ImmoScout24, Homegate, Flatfox, CASASOFT, IAZI), Automotive (AutoScout24, MotoScout24), General Marketplaces (anibis.ch, tutti.ch, Ricardo) and Finance & Insurance (FinanceScout24, moneyland.ch).
Notes and original content
- Together, we tackle challenges, celebrate successes, and keep learning and growing.
- Specifically, you will work on:
- Informazioni aggiuntive
- 40-hour work week with flexitime (capped at 45 hours)
- A hybrid work setup with flexibility to work remotely
- An inclusive and innovative environment where your voice matters
- Recruitment Process
- We believe hiring is a two-way street, where both parties get to know each other.
- Here's what
- you can expect:
Questions about this listing
What salary does SMG Swiss Marketplace Group offer for this role?
SMG Swiss Marketplace Group lists CHF 101'500 - 154'000 gross per year for this position in Zürich. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does SMG Swiss Marketplace Group offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with SMG Swiss Marketplace Group during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Zürich?
EU/EFTA residents living in the border zone of the country adjoining Canton Zürich can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Zürich's cantonal migration office or with HR during the application.
How do I apply for this position at SMG Swiss Marketplace Group?
Use the "Apply now" button on this page — it links directly to SMG Swiss Marketplace Group's original listing at jobs.smartrecruiters.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
