Disponent / Disponent medical emergency call 144 80-100 % — Luzerner Kantonsspital (LUKS)
- Location
- Luzern
- Contract
- full-time
- Posted
- 8 days ago
Role overview
The Lucerne Canton Hospital with its locations in Lucerne, Sursee and Wolhusen is a company of the LUKS Group and thus belongs to one of the leading hospital groups in Switzerland.
The more than 8,500 employees are there with warmth, competence and commitment around the clock for the well-being of patients.
The clinics and institutes of the LUKS Group offer medical services of the highest quality.
- The Lucerne Canton Hospital with its locations in Lucerne, Sursee and Wolhusen is a company of the LUKS Group and thus belongs to one of the leading hospital groups in Switzerland.
- The more than 8,500 employees are there with warmth, competence and commitment around the clock for the well-being of patients.
- They receive emergency calls, record complex situations quickly and reliably and take over the lead in the conversation, so that callers are competently supported in demanding moments
- They assess, triage and process incoming calls, alert ground and air-bound rescue equipment according to the next-best principle
- As part of the largest employer in Central Switzerland, you benefit from attractive employment conditions, versatile benefits, internal training opportunities and lucrative shift allowances.
Main responsibilities
- They receive emergency calls, record complex situations quickly and reliably and take over the lead in the conversation, so that callers are competently supported in demanding moments
- They assess, triage and process incoming calls, alert ground and air-bound rescue equipment according to the next-best principle
- They guide immediate medical measures, support callers in stressful situations and thus make a central contribution to the best possible outcome for patients.
What the company offers
- As part of the largest employer in Central Switzerland, you benefit from attractive employment conditions, versatile benefits, internal training opportunities and lucrative shift allowances.
Application process
- In addition, you work with modern digital applications, maps and communication systems so that you have an overview of all ongoing rescue operations and the resources available in the distribution area at all times. Requirements
- You have a degree as a dipl.
- Rescue paramedic, transport paramedic with federal FA, dipl.
- Nursing professional HF, health EFZ or medical practice assistant EFZ and ideally bring experience in emergency services, in disposition, in an emergency call center or in a comparable medical, operational or technical environment
- They have a fast comprehension, think in a networked way and can correctly classify information even under time pressure, prioritize it and act forward-looking.
- They have a high affinity for technical aids and digital tools (Microsoft 365) or are willing to familiarize themselves with them quickly and practically.
- You enjoy an everyday work day that cannot be planned, remain capable of acting even in the event of unexpected events and look for a solution-oriented next meaningful step We offer:
- You expect a responsible and meaningful task in a highly relevant environment in which your decisions directly contribute to the emergency care of the population.
Company and context
- You work in a modern medical emergency call center in 24/7 shift operation with interdisciplinary interfaces, including the health control center, the emergency service and other partner organizations in the health and emergency services.
- At LUKS, you will be given the opportunity to further develop your expertise in a targeted manner and to further qualify in the future, for example in the direction of a dispatcher / dispatcher emergency call centre with a Swiss certificate.
Additional details
- In addition, you work with modern digital applications, maps and communication systems so that you have an overview of all ongoing rescue operations and the resources available in the distribution area at all times.
- You enjoy an everyday work day that cannot be planned, remain capable of acting even in the event of unexpected events and look for a solution-oriented next meaningful step
Notes and original content
- Requirements
Questions about this listing
What salary does Luzerner Kantonsspital (LUKS) offer for this role?
Luzerner Kantonsspital (LUKS) lists CHF 69'500 - 106'000 gross per year for this position in Luzern. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Luzerner Kantonsspital (LUKS) offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Luzerner Kantonsspital (LUKS) during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Lucerne?
EU/EFTA residents living in the border zone of the country adjoining Canton Lucerne can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Lucerne's cantonal migration office or with HR during the application.
How do I apply for this position at Luzerner Kantonsspital (LUKS)?
Use the "Apply now" button on this page — it links directly to Luzerner Kantonsspital (LUKS)'s original listing at jobs.luks.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
