Customer Service Specialist 80 -100% (all genders) | Bossard Group — Bossard Group
- Location
- Zug
- Contract
- part-time
- Posted
- 33 days ago
Role overview
The Bossard Group is a leading strategic partner for industrial fastening and assembly technology solutions to OEM customers globally with proven expertise in engineering and logistic services.
Bossard was founded in Zug in 1831.
The Bossard Group employs over 3,000 people in 33 countires world-wide and is listed on the SIX Swiss Exchange.
- The Bossard Group is a leading strategic partner for industrial fastening and assembly technology solutions to OEM customers globally with proven expertise in engineering and logistic services.
- Bossard was founded in Zug in 1831.
- You support our customers competently and solution-oriented – from inquiry to successful implementation.
- You coordinate customer concerns across departments and work closely with sales, technology, procurement and logistics.
- Choose Bossard as your employer and benefit from attractive employment conditions.
Main responsibilities
- You support our customers competently and solution-oriented – from inquiry to successful implementation.
- You coordinate customer concerns across departments and work closely with sales, technology, procurement and logistics.
- You ensure that information reaches the right contacts completely, transparently and at the right time, and supports day-to-day sales to provide excellent service at all times.
- In addition, you recognize optimization potential and bring in ideas to continuously develop processes and the customer experience.
- In addition, you ensure a high quality of our master data and documentation as a basis for smooth processes.
- You bring that with you You enjoy dealing with people and keep an overview even in demanding situations.
- You work structured, communicate clearly and like to find solutions.
- Personal responsibility, teamwork and a pronounced customer orientation distinguish you.
- You have basic technical training (e.g. polymechanic) and a good commercial understanding.
- Networked thinking and good English skills round off your profile.
What the company offers
- Choose Bossard as your employer and benefit from attractive employment conditions.
Contacts
- For questions about the application process, I am happy to be there for you: Anna Scherer, HR Business Partner 041 749 68 96 [email protected] For detailed information on your area of responsibility, Ronny Schreiter, General Manager of Bossard Aerospace Switzerland AG, is at your disposal: 041 749 64 16 [email protected] We only consider direct applications.
Company and context
- With your organizational talent, your service orientation and your quality awareness, you make a decisive contribution to customer satisfaction and strengthen long-term relationships with our customers. Your
Additional details
- With your organizational talent, your service orientation and your quality awareness, you make a decisive contribution to customer satisfaction and strengthen long-term relationships with our customers.
- Tasks You support our customers competently and solution-oriented – from inquiry to successful implementation.
Questions about this listing
What salary does Bossard Group offer for this role?
Bossard Group lists CHF 69'500 - 106'000 gross per year for this position in Zug. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Bossard Group offer?
This listing is a part-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Bossard Group during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Zug?
EU/EFTA residents living in the border zone of the country adjoining Canton Zug can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Zug's cantonal migration office or with HR during the application.
How do I apply for this position at Bossard Group?
Use the "Apply now" button on this page — it links directly to Bossard Group's original listing at bossard.wd103.myworkdayjobs.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
