Customer Advisor*in Customer Service Center — Klubschule Migros
CHF 49'500 - 75'000
Klubschule Migros · Zürich (ZH)
- Location
- Zürich
- Contract
- internship
- Posted
- 29 days ago
SalaryCHF 49'500 - 75'000
Role overview
With your strong customer orientation and communication strength, you fill our classes and are the important interface between customers and internal departments.
- With your strong customer orientation and communication strength, you fill our classes and are the important interface between customers and internal departments.
- With your high customer and sales orientation as well as your broad expertise, you contribute to filling our classes
- Multiannual professional experience in customer service: ideal in education
- Complete basic or advanced training: in the commercial sector or similar basic training (e.g. customer dialogue EFZ)
- Excellent written and oral communication skills Teamability and loadability Cosa offriamo
- Part of the Migros Group: As part of the Migros Group, you benefit from stable structures, diverse career opportunities and attractive benefits
Main responsibilities
- With your high customer and sales orientation as well as your broad expertise, you contribute to filling our classes
Key requirements
- Multiannual professional experience in customer service: ideal in education
- Complete basic or advanced training: in the commercial sector or similar basic training (e.g. customer dialogue EFZ)
- German (fliessing) English (very good knowledge) French (of advantage) Italian (of advantage): Cross/reachers are welcome
- Embossed customer orientation and a high service understanding
- Precise, structured working and networked thinking
- Insurances: Most favourable insurance for various private and health insurance
- Mobile phone subscription: Favored business conditions for private cell phone subscription
- Participation in public transport and mobility CarSharing
- Sports and fitness offers: cost-sharing at Abos from various leisure and fitness facilities of the Migros Group
- Wide range of training courses: wide range of free, internal training courses, free participation in selected courses (land language and health courses) and financial participation in the overall course offer.
What the company offers
- Excellent written and oral communication skills Teamability and loadability Cosa offriamo
- Part of the Migros Group: As part of the Migros Group, you benefit from stable structures, diverse career opportunities and attractive benefits
Application process
- Recruitment process Submit application documents For a complete application we need your CV, your certificates and diplomas. A photo in the CV and a letter of motivation are not necessary.
- We live equal opportunities for all applicants.
- We have a standardized recruitment process.
- If this doesn't work for you, mention it in your application dossier.
- Prior selection of applications Incoming applications we continuously check, create a preselection and release it to the manager for the view.
- Duration until feedback: Up to three weeks of time-replaced video interview With a large number of suitable applications, a time-replaced video interview can optionally be carried out.
- As part of this video interview, the answers to the questions we have received are recorded with the web or mobile camera.
- This gives us the opportunity to get to know more candidates within a short time to invite suitable people for the next round.
Contacts
- As the first contact person for our participants and interested parties, you are highly aware of the service and specialist knowledge that all concerns are processed quickly and professionally by phone and e-mail.
- You are the first contact person for participants who contact the club school by phone and e-mail
- The decision to proceed or withdraw from the recruitment process is communicated by phone or email.
- After agreement, the contract is commissioned and sent to the digital signature by e-mail. Duration until feedback: Up to one week
- You are responsible for the direct and final processing of all customer requests, the general correspondence via email and telephone and are the internal interface to other departments
- Professional processing of complaints in your own field of competence is also one of your tasks
- You regularly process our team mailboxes, reservation lists and waiting lists Nicole Meillaud Talent Acquisition Partner
Additional details
- You regularly process our team mailboxes, reservation lists and waiting lists
- Excellent written and oral communication skills Teamability and loadability Nicole Meillaud Talent Acquisition Partner
- Recruitment process Submit application documents For a complete application we need your CV, your certificates and diplomas. A photo in the CV and a letter of motivation are not necessary.
- After agreement, the contract is commissioned and sent to the digital signature by e-mail. Duration until feedback: Up to one week
- Note for personal service providers For this job we exclusively take into account direct applications. Grado di occupazione: 344 %
Notes and original content
- for personal service providers For this job we exclusively take into account direct applications. Grado di occupazione: 344 %
- Excellent written and oral communication skills
- Teamability and loadability
- Cosa offriamo
- Nicole Meillaud Talent Acquisition Partner
- Recruitment process Submit application documents For a complete application we need your CV, your certificates and diplomas.
- A photo in the CV and a letter of motivation are not necessary.
- After agreement, the contract is commissioned and sent to the digital signature by e-mail.
- Duration until feedback: Up to one week
- Note for personal service providers For this job we exclusively take into account direct applications.
