Customer Care Representative - 20% — Swissquote
CHF 14'700 - 22'300
Swissquote · Dübendorf (ZH)
- Location
- Dübendorf
- Contract
- full-time
- Posted
- 22 days ago
SalaryCHF 14'700 - 22'300
Role overview
Your mission
Do you love helping people and learning new things?
If so, you might be the perfect fit for our Customer Care Representative position.
- Your mission
- Do you love helping people and learning new things?
- Currently enrolled at a university or university of applied sciences (Bachelor or Master), ideally in Business, Economics, Finance, or a related field
- Strong interest in banking, fintech, and customer experience
Key requirements
- Currently enrolled at a university or university of applied sciences (Bachelor or Master), ideally in Business, Economics, Finance, or a related field
- Strong interest in banking, fintech, and customer experience
- Excellent written communication skills and a customer-oriented mindset Fluent in English; German and-or French is a strong advantage
- Reliable, detail-oriented, and able to work independently
- Comfortable using digital tools and learning new systems quickly
- This is a part-time job of 20%.
Contacts
- Act as a point of contact for clients, primarily handling written inquiries (chat, email, in-app messaging), and delivering a professional, friendly, and solution-oriented customer experience.
Additional details
- You will answer their questions, solve their problems, and guide them through their financial journey with Yuh. Key Responsabilities
- Excellent written communication skills and a customer-oriented mindset German and-or French is a strong advantage
Notes and original content
- You will answer their questions, solve their problems, and guide them through their financial journey with Yuh.
- Key Responsabilities
- Your Profile
- Excellent written communication skills and a customer-oriented mindset
- Fluent in English;
- German and-or French is a strong advantage
