Sachbearbeiter/-in Kundendienst & Gesprächsvermittlung, stv. Ressortleiterin — Kantonale Verwaltung Zürich

Full description

As the first point of contact of the Cantonal Administration, the mediation and customer service 3000 ensure a professional and service-oriented contact. We take up concerns, provide competent information and bring together the right people and bodies. As the central hub of customer service and communication, you ensure a professional first contact – both internally and externally. They coordinate customer concerns, calls and room reservations, forward enquiries specifically to the responsible departments and take over the deputy department management. Your profile

• 2-3 years of experience in the customer area
• Impeccable German in Word and Writing
• Good oral knowledge in French, English and Italian
• Good user knowledge in MS Office. A versatile and responsible task as a central start-up and interface awaits you. They coordinate a wide range of concerns and make an important contribution to a professional and smooth administrative operation. A small, collegial and appreciative team awaits you, in which mutual support, cooperation and respectful treatment are lived. Your contact Astrid Romer +41 43 259 20 61 Head of Customer Service 3000 Dear recruitment service provider! Unfortunately, we cannot take account of dossiers relating to fees. Only direct applications will be answered and considered in the selection process. The Real Estate Office (IMA) is the owner's representative for the canton's properties and is responsible for the development and implementation of the real estate strategy. It also manages the numerous properties of the central and district administration, carries out all real estate business of the Canton of Zurich and advises other directorates on legal and economic issues of real estate management. Do you want to leave traces? If you are involved with us at the Building Directorate, you will shape the face of the Canton of Zurich. We can offer you an exciting environment – right next to Zurich Central Station. We offer... Lunch-Check a diverse catering offer thanks to Lunch-Check Responsible activity the chance to take on responsibility Good mobile subscription offers discounted mobile subscriptions for employees Mobile work / Home Office mobile work - in the office, home office or on the go work location Near HB a central location with excellent public transport connections Your application process Pre-selection First meeting Schnupper day Second meeting with Case Study Finaler Decision More interesting positions at the Canton of Zurich All vacancies