Case handler — Stadt Zürich
- Location
- Zürich
- Contract
- Full-time
- Posted
Full description
For the Social Centre Selnau we are looking for a new team member as of 1 January 2027 or by agreement.
- They work hand in hand with the case-leading social workers in the profile teams.
- You take over the administrative processing of client and client dossiers. This includes, inter alia, settlements and resettlements for persons with social assistance and/or assistance, income and wealth management, scholarship applications and family allowances.
- You are an important contact person for clients, clarify the formal responsibility and provide information.
- You have regular contact with branch offices, such as tax authorities, health insurance companies, banks and insurance companies.
- They perform general administrative tasks.
- Completed Swiss Federal Commercial Education
- Good knowledge of social security or work experience in a social service
- High service orientation and pleasure in working with people
- Ability to deal with numbers
- Correct oral and written expression in German
An interesting and varied activity in a meaningful area. A careful familiarization and a collegial working environment. In our organization, we maintain open and transparent communication.
With around 2,400 employees, the Social Department of the City of Zurich works every day for a social Zurich. We are there for everyone and support children, young people and adults in different situations. We make an important contribution to social cohesion. And we contribute to a high quality of life in the neighbourhoods.
In the social services more than 1000 employees shape the social Zurich. We accompany and support people in different situations, promote participation and strengthen social cohesion. Our services include social welfare, child and adult protection, school social work, child and youth welfare and socioculture. We do our work interdisciplinary and throughout the city: in school buildings, counselling centres, the five social centres as well as in facilities such as the Youth and Culture House Dynamo, the Debate House Karl der Grosse and the district centres Schütze and Bakeranlage.
Questions about this listing
What salary does Stadt Zürich offer for this role?
The original listing does not state a salary. Our estimate for this role and sector in Zürich is CHF 73'500 - 111'500 gross per year — an estimate, not a figure communicated by Stadt Zürich. The calculator on this site converts a gross salary into your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Stadt Zürich offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Stadt Zürich during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Zürich?
EU/EFTA citizens living in an EU/EFTA state can apply for a G permit and can work anywhere in Switzerland: border zones no longer apply to them, and they must return home at least once a week. The Swiss employer files the request with Canton Zürich's migration office after the contract is signed. Processing times vary by canton, so confirm the specifics with Zürich's cantonal migration office or with HR during the application.
How do I apply for this position at Stadt Zürich?
Use the "Apply now" button on this page — it links directly to Stadt Zürich's original listing at jobs.stadt-zuerich.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
