Apprenticeship as a specialist / expert Customer Dialogue EFZ — Abraxas Informatik AG
- Location
- Zürich-Flughafen
- Contract
- full-time
- Posted
- 4 days ago
Role overview
You want to know how professional customer communication works and how you can competently support people?
As a specialist customer dialogue at Abraxas, you are the first point of contact for our customers and ensure a smooth exchange.
In your teaching with us, discover how exciting the connection between communication, service and IT is – and how you can take on responsibility early on. Your role
- You want to know how professional customer communication works and how you can competently support people?
- As a specialist customer dialogue at Abraxas, you are the first point of contact for our customers and ensure a smooth exchange.
- Completed secondary school with good performance in German and French
- Contactful and friendly appearance – also on the phone
Key requirements
- Completed secondary school with good performance in German and French
- Contactful and friendly appearance – also on the phone
- Patient, established and proactive personality who would like to work with customers Joy and interest in IT
- Language skills in German, French B1 level (advanced:r beginner:in)
- Please also note the school requirements required for this teaching and read the documents of the BIS. Our offer
- Do you need a distance from the digital?
- With us, pens, paper and describable walls are always available for creative ideas.
- To switch off, you can turn around the circle or relax in our rest room.
- You can also look forward to benefits such as discounted fitness training, the opportunity to buy a holiday and an annual excursion for all learners.
- With us in teaching, you can expect flexible working hours, 6 weeks holidays, financial support for school funds and many other goodies.
- During your apprenticeship, you will be accompanied by dedicated trainers and take on responsibility early on – because our learners are an important part of the team.
- Sounds exciting?
Application process
- Then apply for the apprenticeship as a specialist customer dialogue EFZ starting in August 2027. This is how you apply:
- directly through this listing.
- After reviewing your documents, we will contact you and let you know if and on what date we can invite you to an interview. We need these documents from you: Letter of motivation Current CV with photo All upper-level certificates Interlocking / Multicheck (if available)
- Please note: For security reasons, we only accept applications online via our job postings.
- If you have any questions about the application process, our trainer Bruno Bertelli will be happy to help you.
Contacts
- You work in the areas of advice, support and communication and have conversations via various channels such as telephone, e-mail or chat.
- You recognize customer needs, analyze concerns and find suitable solutions.
- In addition, you ensure that our customers are serviced competently, friendly and efficient at all times.
Additional details
- In your teaching with us, discover how exciting the connection between communication, service and IT is – and how you can take on responsibility early on.
- Patient, established and proactive personality who would like to work with customers Joy and interest in IT
- Please also note the school requirements required for this teaching and read the documents of the BIS.
- Then apply for the apprenticeship as a specialist customer dialogue EFZ starting in August 2027. This is how you apply:
- Apply directly through this listing.
- After reviewing your documents, we will contact you and let you know if and on what date we can invite you to an interview. We need these documents from you: Letter of motivation Current CV with photo All upper-level certificates Interlocking / Multicheck (if available)
Notes and original content
- Your profile
- Patient, established and proactive personality who would like to work with customers
- Joy and interest in IT
- Then apply for the apprenticeship as a specialist customer dialogue EFZ starting in August 2027.
- This is how you apply:
- After reviewing your documents, we will contact you and let you know if and on what date we can invite you to an interview.
- We need these documents from you:
- Letter of motivation
- Current CV with photo
- All upper-level certificates
Questions about this listing
What salary does Abraxas Informatik AG offer for this role?
Abraxas Informatik AG lists CHF 62'000 - 94'000 gross per year for this position in Zürich-Flughafen. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Abraxas Informatik AG offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Abraxas Informatik AG during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Zürich?
EU/EFTA residents living in the border zone of the country adjoining Canton Zürich can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Zürich's cantonal migration office or with HR during the application.
How do I apply for this position at Abraxas Informatik AG?
Use the "Apply now" button on this page — it links directly to Abraxas Informatik AG's original listing at abraxas.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
