Lernende/r Fachfrau/-mann Kundendialog — Implenia
- Location
- Winterthur
- Contract
- Full-time
- Posted
- 62 days ago
Full description
As the largest real estate management service provider of demanding residential, office and commercial space, we offer our customers a comprehensive all-round service package. During your apprenticeship, you will get to know the entire management of a real estate portfolio in a management team. To complement our team at the Winterthur location, we are looking for you as a learner/specialist customer dialogue as of August 2027, Winterthur That moves you:
- You are the first point of contact to represent the company Wincasa to the outside world and accept various customer concerns about living (by phone or e-mail) and process them in German and French.
- In doing so, you efficiently record customer interactions in our database
- Within the framework of the defined competencies, you solve the concerns in the first contact
- Concerns that are not in your area of competence, you forward in a structured manner to our branches throughout Switzerland
- You take over the hub function between craftsmen, managers and tenants Therefore you succeed:
- The world of real estate interests you
- You are solution- and customer-oriented and describe yourself as an efficient and resilient person who enjoys telephone and written contact with customers
- You are motivated, reliable, communicative and a real team player
- Computer work and keyboard writing make you happy Here are some of our benefits:
- A versatile teaching with interesting and varied tasks
- A dedicated team that looks forward to your reinforcement
- Practical accompaniment by trained trainers and trainers
- Development opportunities after teaching
- A dynamic environment with DU culture #Wincasa
Questions about this listing
What salary does Implenia offer for this role?
The original listing does not state a salary. Our estimate for this role and sector in Winterthur is CHF 73'500 - 111'500 gross per year — an estimate, not a figure communicated by Implenia. The calculator on this site converts a gross salary into your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Implenia offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Implenia during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Zürich?
EU/EFTA citizens living in an EU/EFTA state can apply for a G permit and can work anywhere in Switzerland: border zones no longer apply to them, and they must return home at least once a week. The Swiss employer files the request with Canton Zürich's migration office after the contract is signed. Processing times vary by canton, so confirm the specifics with Zürich's cantonal migration office or with HR during the application.
How do I apply for this position at Implenia?
Use the "Apply now" button on this page — it links directly to Implenia's original listing at jobs.implenia.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
