Working Student Customer Support 60-70% — SIX Group

Full description

SIX is advancing the transformation of financial markets.

What sets us apart drives us forward: Between local roots and global relevance, we are a unique blend of tradition and the future, of foundation and growth. We value bright minds and inspire them to grow with their ideas. Come and shape the future of financial markets with us.

Working Student Customer Support 60-70

Zurich | 60-70% | Reference 8266

Would you like to gain your first professional experience alongside your studies and make an important contribution to the quality of the Swiss financial center? Are you a technology-savvy organizational talent with strong conceptual skills? Then we look forward to hearing from you! You will be responsible for revising and updating our knowledge base, compiling monthly statistics and analyses, and supporting the team in optimizing workflows.

We offer

• As a modern, dynamic and innovative company, we offer a wide range of opportunities to realize your potential in the exciting world of technology and finance.
• We support you as you start your career, invest in your development and the expansion of your personal skills.
• As a «Working Student», you are part of our NextGen Community and part of a network of committed Career Starters.

These are your responsibilities

• Review, maintenance and ongoing updating of the support knowledge database in Confluence and SharePoint.
• Participation in recurring meetings and corresponding follow-up (support EPICs, process organization and documentation).
• Supporting the team with various matters, with a focus on optimizing workflows.
• Support in analyzing business processes
• Creation and maintenance of process documentation, work instructions and guidelines

What you bring

• Current studies (bachelor's or master's) in business or computer science
• Affinity for technology and an interest in digital payment methods
• Very good analytical and conceptual skills, service orientation, interconnected thinking, as well as flexibility and a precise working style
• Enjoyment of working in a team
• Very good German and English skills, both spoken and written

Contact

If you have any questions, visit our FAQ page or contact Janine Reichling at +41 58 399 42 99.

For this vacancy, we only consider direct applications.

Diversity is important to us, so we welcome applications regardless of personal background.