AI Change & Adoption Lead — by promoting practical use cases and success stories. Deliver tailored, cost-effective solutions using appropriate methodologies, including
- Location
- Zürich
- Contract
- part-time
- Posted
- 2 days ago
Role overview
AI Change & Adoption Lead Place of work: Cracow Job Purpose
As an AI Change & Adoption Lead , you will play a pivotal role within the Shared Services Leadership Team in Kraków, driving both continuous improvement and AI-enabled transformation initiatives across multiple services & processes.
These include but are not limited to: Financial Services (e.g.
- AI Change & Adoption Lead Place of work: Cracow Job Purpose:
- As an AI Change & Adoption Lead , you will play a pivotal role within the Shared Services Leadership Team in Kraków, driving both continuous improvement and AI-enabled transformation initiatives across multiple services & processes.
- Lead end-to-end (define, design, implement, report to leadership) continuous improvement and AI transformation projects.
- Identify and prioritise business improvement opportunities, develop AI-driven solutions, and manage cross-functional initiatives to deliver measurable impact.
- communication, knowledge sharing, scaling across organization.
- Stakeholder management experience and cross-functional collaboration.
Main responsibilities
- Lead end-to-end (define, design, implement, report to leadership) continuous improvement and AI transformation projects.
- Identify and prioritise business improvement opportunities, develop AI-driven solutions, and manage cross-functional initiatives to deliver measurable impact.
- Increase AI awareness and adoption opportunities across the organisation by promoting practical use cases and success stories.
- Deliver tailored, cost-effective solutions using appropriate methodologies, including automation, Agentic AI, Power Apps, Microsoft Copilot, and other emerging tools to drive efficiency gains across ZCC Kraków and relevant Business Units.
- Facilitate business process workshops to identify inefficiencies and opportunities for AI-driven optimisation and waste elimination.
Key requirements
- communication, knowledge sharing, scaling across organization.
- Stakeholder management experience and cross-functional collaboration.
Application process
- Wide range of learning programs and personal development opportunities including also possibility to apply for up to 80% of educational trainings reimbursement.
Company and context
- Provide expert guidance on best practices in AI and stay up to date with the latest updates / features and assess possibility of implementation in ZCC Krakow incl. communication, knowledge sharing, scaling across organization.
- Act as a champion of AI and operational excellence, fostering a culture of innovation and continuous learning within the centre. Candidate's profile
- Proven experience in leading continuous improvement and/or AI transformation projects, ideally within shared services.
- Strong understanding of artificial intelligence concepts and hands-on experience with AI tools in business operations (e.g.
- Microsoft Copilot, Agents, , ML/AI models) and other tools: Power Platform or UiPath.
- Stakeholder management experience and cross-functional collaboration.
- Awareness of Lean, Six Sigma, or other process improvement methodologies
- Excellent communication and facilitation skills, with the ability to translate technical concepts into business value.
- Passion for innovation, emerging technologies, and driving digital change. We offer:
- Real life opportunities to develop and grow with us and contribute to the world around us.
Additional details
- AI Change & Adoption Lead Place of work: Cracow
- Act as a champion of AI and operational excellence, fostering a culture of innovation and continuous learning within the centre. Candidate's profile
- Passion for innovation, emerging technologies, and driving digital change.
- Nice and Friendly atmosphere.
Notes and original content
- AI Change & Adoption Lead
- Place of work: Cracow
- Job Purpose:
- Responsibilities:
- Act as a champion of AI and operational excellence, fostering a culture of innovation and continuous learning within the centre.
- Candidate's profile
- Who we are:
Questions about this listing
What salary does by promoting practical use cases and success stories. Deliver tailored, cost-effective solutions using appropriate methodologies, including offer for this role?
by promoting practical use cases and success stories. Deliver tailored, cost-effective solutions using appropriate methodologies, including lists CHF 124'000 - 173'000 gross per year for this position in Zürich. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does by promoting practical use cases and success stories. Deliver tailored, cost-effective solutions using appropriate methodologies, including offer?
This listing is a part-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with by promoting practical use cases and success stories. Deliver tailored, cost-effective solutions using appropriate methodologies, including during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Zürich?
EU/EFTA residents living in the border zone of the country adjoining Canton Zürich can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Zürich's cantonal migration office or with HR during the application.
How do I apply for this position at by promoting practical use cases and success stories. Deliver tailored, cost-effective solutions using appropriate methodologies, including?
Use the "Apply now" button on this page — it links directly to by promoting practical use cases and success stories. Deliver tailored, cost-effective solutions using appropriate methodologies, including's original listing at careers.zurich.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
