AD, Patient & Community Liaison - Central US Region — Novartis
- Location
- Basel
- Contract
- full-time
- Posted
- Yesterday
Role overview
Summary LI- Remote
This position must be based on the Central region of the U.S. (there may be some restrictions based on legal entity).
The Central region includes, PA, OH, WV, KY, TN, MO, AR, MS, AL and FL.
- Summary LI- Remote
- This position must be based on the Central region of the U.S. (there may be some restrictions based on legal entity).
- Key Responsibilities:
- Deliver accurate and empathetic information about disease progression, symptoms, and unmet needs for patients and caregivers.
Main responsibilities
- Key Responsibilities:
- Deliver accurate and empathetic information about disease progression, symptoms, and unmet needs for patients and caregivers.
- Empower patients and caregivers with knowledge and tools to navigate their DMD or SMA journey.
- Educate patients and caregivers about the benefits, proper use, and potential side effects of the brand product(s), ensuring adherence to company-approved materials and guidelines.
- Provide resources and education on treatment expectations.
- Develop relationships with several local advocacy chapter leads throughout the country.
- Attend events throughout the country by hosting the Novartis table, meeting with DMD or SMA families, answering questions and delivering presentations.
- Majority of live events are held on weekends.
- Hold virtual meetings with local patient advocacy leads and/or local communities to provide education.
- These events may occur on weekends or weekdays after hours.
Contacts
- Reactively respond to virtual inquiries from patients and/or caregivers that come through via phone or email.
Additional details
- Key learnings from these stakeholders will be shared back with the advocacy, marketing strategy and product strategy teams, to support program development, material development and enhancements in our market strategy approach and activities.
- Ensure compliance with all NVS policies and guidance including Code of Conduct and all applicable laws and regulations. Essential Requirements:
- Ability to travel 70% of time (weekend travel required) and reside close to a major airport Bilingual (Spanish/English)
Notes and original content
- Job Description
- Ensure compliance with all NVS policies and guidance including Code of Conduct and all applicable laws and regulations.
- Essential Requirements:
- Ability to travel 70% of time (weekend travel required) and reside close to a major airport
- Bilingual (Spanish/English)
Questions about this listing
What salary does Novartis offer for this role?
Novartis lists CHF 62'000 - 94'000 gross per year for this position in Basel. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Novartis offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Novartis during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Basel?
EU/EFTA residents living in the border zone of the country adjoining Canton Basel can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Basel's cantonal migration office or with HR during the application.
How do I apply for this position at Novartis?
Use the "Apply now" button on this page — it links directly to Novartis's original listing at novartis.wd3.myworkdayjobs.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
