2nd Level Support Engineer — Fust
- Location
- Otelfingen
- Contract
- Part-time
- Posted
- 25 days ago
Full description
- Job opening: immediately or by agreement
- Field of expertise: Computer Science
- Place of work: Fust, Industriestrasse 31, 8107 Otelfingen
Switzerland buys at Fust! We are proud to be a leader in electrical household appliances, multimedia/entertainment electronics and kitchen and bathroom remodeling, and with our comprehensive range of services and unique services we create real added value! Become part of our team and help us continue to create customer experiences! A job at Fust, and it’s running!
Tasks
- Independent processing of fault messages via remote access
- Analysis and resolution of complex faults (hardware, software, network) in cooperation with internal and external specialists
- Support for Level 1 support and escalation of Level 3 support as needed
- Installation, maintenance and migration of servers, networks and peripherals
- Preparation and maintenance of technical documentation and reporting on support status
Requirements
- Basic technical training completed
- Sound IT skills (hardware, software, networks)
- Experience in public address systems or video surveillance is advantageous
- High quality awareness, reliable working methods and communication strength
- Knowledge of French or Italian is advantageous
What we offer
- Conditions of employment: Largely flexible working hours, free parking spaces, internal co-op restaurant with a range of premium prices, modern and bright rooms
- Discounts: Discounts in different co-op formats, 5 times the number of co-op super points, Up to 20% discount on various insurance services, Cheap mobile and prepaid subscriptions at Coop Mobile, Reka Card: Discounts on subscription, staff discount also for partners: in (living in the same household), discount on the travel offer ITS Coop Travel, CHF 650.- Voucher for the purchase of an SBB GA's
- Training: internal training, support for external training, development opportunities
- Communication & culture: DU culture throughout the company, orientation towards common values, internal app for communication with employees
- Insurance: Pension Fund: 2/3 is paid by Coop (base), various savings plans at the pension fund, generous and super-compulsory insurance benefits in the event of accident and illness
- Holidays: At least 25 days of holiday or according to valid GAV, if possible support for unpaid holidays
- Health: Update Fitness: CHF 200.- Discount on annual subscription, free and anonymous company social consulting 24/7
Your contact persons at Fust Banu Vatansever HR Business Partner Steven Living Recruitment Specialist
Questions about this listing
What salary does Fust offer for this role?
The original listing does not state a salary. Our estimate for this role and sector in Otelfingen is CHF 79'000 - 134'500 gross per year — an estimate, not a figure communicated by Fust. The calculator on this site converts a gross salary into your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Fust offer?
This listing is a part-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Fust during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Zürich?
EU/EFTA residents living in the border zone of the country adjoining Canton Zürich can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Zürich's cantonal migration office or with HR during the application.
How do I apply for this position at Fust?
Use the "Apply now" button on this page — it links directly to Fust's original listing at jobs.fust.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
