Near Patient Care Solution Manager (m/w/d) — Roche

Full description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Key data on the position

• Workload: 80 – 100%
• Location: Rotkreuz (with travel in Switzerland & home office options)
• Travel activity: Regularly (up to 80%) at the customer's site (driving licence Cat. B required)

About us

At Roche, we are shaping the future of healthcare. In the Sales Chapter "Near Patient Care", we combine technological innovation with first-class service. For the strategic development, sales and implementation of our innovative IT solutions, we are looking for a dynamic doer personality who acts as a link between sales, project management and technical consulting, pragmatically removes obstacles and leads projects to success on their own responsibility.

Your main tasks – tackling & creating solutions

• Drive sales and customer advice: You will actively drive the sales of our Near Patient Care IT solutions, identify customer needs (e.g. in the diabetes environment) at an early stage and find suitable solutions for our customers.
• Hands-on implementation & go-live: You will be responsible for the technical implementation and configuration of our systems directly at the customer's site. From the first system integration to the successful go-live, you will ensure seamless integration into existing IT infrastructures.
• Pragmatic problem solving & support: When there is a fire on site or unforeseen technical hurdles arise, you keep a cool head. You analyze problems with razor-sharp precision, tackle pragmatically and deliver fast, customer-oriented solutions.
• Strategic product work & network: By contributing customer feedback, you will further develop the solution, observe market trends and build a strong, sustainable stakeholder network.
• Training & Enablement: You will inspire and empower internal teams and customers in hands-on workshops and ensure that the systems are used optimally and sustainably.
• Compliance & Quality: You will operate safely and reliably in the regulated medtech environment. You will ensure that all processes and systems always comply with the relevant Swiss quality and legal requirements for medical devices (e.g. MedDO) as well as the highest information security and data protection standards.

What you bring to the table – your profile as a doer

• Doer gene & hands-on mentality: You think in terms of solutions instead of problems. You don't wait, but tackle things proactively, get things rolling independently and are characterized by a high level of implementation orientation.
• Language skills: You have business fluency in German. In addition, you have good French and English skills, which enable confident communication in everyday work.
• IT affinity & tech understanding: You have a strong enthusiasm for IT topics as well as a deep understanding of system integration, connectivity and data management.
• Mobility & driving licence: A high level of willingness to travel regularly within Switzerland is a matter of course for you. A category B driving licence is mandatory.
• Education & experience: Completed studies (Bachelor's degree) in computer science, IT or medical technology or medical-clinical training (e.g. MPA, DNE) with strong IT enthusiasm, sales drive and proven implementation skills.

This rounds off your profile

• Industry experience: Ideally, you have already gained practical experience in the diabetes environment (e.g. in sales, service or as an MPA / DNE).
• Way of working: You work extremely independently, conscientiously and purposefully, but always appreciate a strong team spirit and celebrating successes together.
• Strong communication skills: You have a professional way of expressing yourself and understand how to get to the heart of complex, technical content in a simple, understandable and target group-oriented way.
• Project & Compliance Understanding: You have in-depth project experience. Interest in regulatory issues, data protection and compliance is a big plus.
• Nice-to-have: Knowledge of Italian is an advantage.

Who we are

A healthier future drives us to innovate. Together, more than 100,000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let's build a healthier future, together.

Roche is an Equal Opportunity Employer.

Requirements

• Pragmatic problem solving & support

• Language skills

• In addition, you have good French and English skills, which enable confident communication in everyday work.

• Education & experience

• Completed studies (Bachelor's degree) in computer science, IT or medical technology or medical-clinical training (e.g.

• MPA, DNE) with strong IT enthusiasm, sales drive and proven implementation skills.

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