ICT-Supporter (a) Baar — Rittmeyer AG
- Location
- Baar
- Contract
- Full-time
- Posted
- 2 days ago
Full description
You are the first point of contact for ICT questions and ensure that our employees can work reliably and efficiently in everyday work. With your technical know-how, your hands-on mentality and your solution-oriented approach, you actively tackle challenges and find pragmatic solutions.
The Rittmeyer Group
rethink. automatic machines. innovate.
As a company of the Brugg Group, the BRUGG IT department of Rittmeyer offers infrastructure services for the entire international group of companies. This benefits three organizations with a total of 1,500 end users. The central service desk is the first point of contact for our users and interface to the rest of the IT disciplines.
What you can do with us
- 1st and 2nd level support for the entire BRUGG Group
- Acceptance, initial analysis and processing of fault messages in the ticket system
- Initial support and error analysis via telephone and remote
- Setup, configuration and software installation of devices via Microsoft Intune as well as support of the entire IMACD process
- On-site support at our locations – mainly in Baar, if necessary also in Brugg, Birr and Kleindöttingen
- Creation and maintenance of documentation, instructions, knowledge base articles and checklists
- Training and support of our users
What you bring
- Successfully completed training as a computer scientist EFZ, ICT certificate or comparable qualification
- In-depth knowledge of Microsoft 365, Active Directory, Azure AD/Entra ID, Windows operating systems and network technologies
- Experience in IT support and in-depth knowledge of client management
- Enjoying telephone and personal customer contact as well as service-oriented support
- Hands-on mentality: You are a maker, actively tackle challenges and find solutions
- Team player with independent, service- and solution-oriented working method
- Very good German and good English skills in word and writing
- Category B driving licence
What we offer you
- Jobs with a future: meaningful work in a future-oriented and environmentally conscious company
- Confident work culture: DU culture, communication at eye level and open doors (up to CEO)
- Flexibility and work-life balance: annual working time model, 5-6 weeks holidays, mobile and flexible working, home office, third place, part-time work
- Mobility: Top location of our locations with motorway connection and public transport connection. Three locations in Switzerland: Baar, Avry and Camorino. Worldwide locations: Switzerland, Germany, Austria, Croatia, Italy, France, USA and Singapore
- Workplace: Great office space with ergonomic workstations and modern IT infrastructure
- Perks: From free fruits to discounted lunch menus, provided work clothes via a mobile subscription to the individual use of Velos resp. E-scooters offer every location its advantages
Questions about this listing
What salary does Rittmeyer AG offer for this role?
The original listing does not state a salary. Our estimate for this role and sector in Baar is CHF 69'500 - 106'000 gross per year — an estimate, not a figure communicated by Rittmeyer AG. The calculator on this site converts a gross salary into your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Rittmeyer AG offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Rittmeyer AG during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Zug?
EU/EFTA residents living in the border zone of the country adjoining Canton Zug can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Zug's cantonal migration office or with HR during the application.
How do I apply for this position at Rittmeyer AG?
Use the "Apply now" button on this page — it links directly to Rittmeyer AG's original listing at karriere.rittmeyer.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
