Customer Service Center Advisor with Focus on Sales (m/f/d) — Raiffeisen
- Location
- Zürich
- Contract
- full-time
- Posted
- 20 days ago
Role overview
The Customer Service Center actively supports Raiffeisen Switzerland, Raiffeisen banks and group companies in achieving their service goals by accepting and answering telephone and written end customer inquiries.
For our increased consulting activities, we are looking for you immediately or by appointment as a quick learner, flexible, service-oriented and strong communicator.
We offer you interesting and diverse activities in a fast-paced and varied working environment, modern workplaces and a working model with home office options.
- The Customer Service Center actively supports Raiffeisen Switzerland, Raiffeisen banks and group companies in achieving their service goals by accepting and answering telephone and written end customer inquiries.
- For our increased consulting activities, we are looking for you immediately or by appointment as a quick learner, flexible, service-oriented and strong communicator.
- Telephone support for private customers
- Needs-oriented advice on basic products (payments, savings, provision, simple investments)
Main responsibilities
- Telephone support for private customers
- Needs-oriented advice on basic products (payments, savings, provision, simple investments)
- Active customer contact to arrange consultation appointments, direct deals and referrals to higher segments Requirements: Banking training (EFZ or comparable)
- Experience in supporting and advising customers
- Passion for customer contact and strong sales talent
- Structured, goal-oriented and independent way of working
- Excellent knowledge of spoken and written German We offer:
- The work-life balance of our employees is important to us.
- That's why we create the conditions for working hours to be flexible - with offers for mobile working, home office and part-time work.
Additional details
- Active customer contact to arrange consultation appointments, direct deals and referrals to higher segments Banking training (EFZ or comparable)
- Excellent knowledge of spoken and written German
Notes and original content
- Active customer contact to arrange consultation appointments, direct deals and referrals to higher segments
- Requirements:
- Banking training (EFZ or comparable)
Questions about this listing
What salary does Raiffeisen offer for this role?
Raiffeisen lists CHF 73'500 - 111'500 gross per year for this position in Zürich. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Raiffeisen offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Raiffeisen during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Zürich?
EU/EFTA residents living in the border zone of the country adjoining Canton Zürich can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Zürich's cantonal migration office or with HR during the application.
How do I apply for this position at Raiffeisen?
Use the "Apply now" button on this page — it links directly to Raiffeisen's original listing at jobs.raiffeisen.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
