Mitarbeiter:in Kundenservice 100% (all genders) | Bossard AG — Bossard Group
- Location
- Zug
- Contract
- Full-time
- Posted
- 10 days ago
Full description
The Bossard Group is a leading strategic partner for industrial fastening and assembly technology solutions to OEM customers globally with proven expertise in engineering and logistic services. Bossard was founded in Zug in 1831. The Bossard Group employs over 3,000 people in 33 countires world-wide and is listed on the SIX Swiss Exchange. Choose Bossard as your employer and benefit from attractive employment conditions.
Employee:in Customer Service 100% (all genders) | Bossard AG
You enjoy customer contact, are very service-oriented, like to organize and feel comfortable in a dynamic and varied hub function? Then an exciting task awaits you, in which you look after customers, coordinate processes and actively contribute to the smooth operation of our Smart Factory Logistics solutions.
Your tasks
- Contact person for our customers in German-speaking Switzerland by phone and email
- Coordination of customer concerns with internal departments and external partners
- Support the smooth operation of our Smart Factory Logistics solutions
- Preparation of evaluations and reporting
- Coordination of service and maintenance operations
- Assumption of administrative tasks such as audits and accounts
Your requirements professional l
- Retail training or basic technical training with initial office experience
- Enjoyment of customer contact and pronounced service orientation
- Organizational talent and pragmatic working methods
- Handling Microsoft 365 Applications
- Very good knowledge of German, basic knowledge of English and French is advantageous
You support our customers holistically throughout the entire lifecycle of their logistics systems and thus make an important contribution to their operational safety. The task offers a lot of personal responsibility, direct customer contact and a varied working environment.
Questions about this listing
What salary does Bossard Group offer for this role?
The original listing does not state a salary. Our estimate for this role and sector in Zug is CHF 69'500 - 106'000 gross per year — an estimate, not a figure communicated by Bossard Group. The calculator on this site converts a gross salary into your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Bossard Group offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Bossard Group during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Zug?
EU/EFTA citizens living in an EU/EFTA state can apply for a G permit and can work anywhere in Switzerland: border zones no longer apply to them, and they must return home at least once a week. The Swiss employer files the request with Canton Zug's migration office after the contract is signed. Processing times vary by canton, so confirm the specifics with Zug's cantonal migration office or with HR during the application.
How do I apply for this position at Bossard Group?
Use the "Apply now" button on this page — it links directly to Bossard Group's original listing at bossard.wd103.myworkdayjobs.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
