Retail Sales & Service Professional (f/h/x) — Galaxus
- Location
- Lausanne
- Contract
- Full-time
- Posted
- 39 days ago
Full description
For our Lausanne store, we are looking for an energetic, flexible and committed person, either right away or to agree. It is a versatile retail position combining customer advice, sales and operational management. You support customers, manage orders and contribute to the proper functioning of the store, while handling customer requests in back office.
Luogo di lavoro: Galaxus, DG Shop Lausanne, Rue du Grand-Pré 2B, 1007 Lausanne
Important remarks
All applications are welcome, but only online applications can be considered. Applications sent by mail will be eliminated for data protection reasons and will not be returned.
Mansioni
- First contact point for our customers: removal of goods, order of products or return of items that are not suitable
- Seizure and tracking of orders, so that each person leaves with exactly what they expected
- Customised advice in store or accompaniment on our online shop, up to the perfect product
- Resupply of shelves, impeccable showroom and transfers of goods on a daily basis – the shop runs thanks to you
- Back-office processing: behind-the-scenes too, no requests remain unanswered
Required
- 1 to 3 years: in retail trade (preferably in multimedia)
- Completed Professional Learning (CFC): Retail trade
- Understanding the workings of online sales and passion for digital shopping
- Fascination for our assortment, cold blood in rush moments and engagement when needed
- Actions and decisions aligned with your personal beliefs and values
- Creativity and initiative to solve problems and achieve your goals
- French (Very good mastery)
- English (Very good knowledge)
Cosa offeriamo
- Maternity leave/paternity leave Mobile subscription Offers for employees Vacations Training and continuing training Individual responsibility and attitude Margin of manoeuvre and decision-making latitude Concrete values: Cooperative, innovative, pirated, responsible, ambitious. We promote and embody these values with pride.
- Individual Courage: We encourage everyone to proactively share their ideas. We love when your thoughts are bold, new and different.
- Simplicity: We go to the essentials and avoid the superfluous at all levels, by raising the challenges and celebrating our success properly.
- Uncompromising Flexibility (Non-Office Jobs): All positions are compatible with 80% occupancy.
- Rapid growth: With us, you grow up and grow constantly. You receive EDU points (€2,000 for employees in Switzerland, €1,600 for employees in Germany and €700 for employees in Serbia) a year so you don't stop in such a good way and continue your continuous learning.
- Other benefits Switzerland: Enjoy 25 days of vacation, exclusive discounts for staff in the shop, mobile phone subscriptions, Internet and TV at preferential rates and other benefits.
Contatto
Candidature and contact Anna Redka
Note for Personnel Service Provider For this position, we only consider direct applications.
Grado di occupazione: 80-100%
Questions about this listing
What salary does Galaxus offer for this role?
The original listing does not state a salary. Our estimate for this role and sector in Lausanne is CHF 72'000 - 111'000 gross per year — an estimate, not a figure communicated by Galaxus. The calculator on this site converts a gross salary into your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Galaxus offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Galaxus during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Vaud?
EU/EFTA citizens living in an EU/EFTA state can apply for a G permit and can work anywhere in Switzerland: border zones no longer apply to them, and they must return home at least once a week. The Swiss employer files the request with Canton Vaud's migration office after the contract is signed. Processing times vary by canton, so confirm the specifics with Vaud's cantonal migration office or with HR during the application.
How do I apply for this position at Galaxus?
Use the "Apply now" button on this page — it links directly to Galaxus's original listing at jobs.migros.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.