Receptionist-Telephonist OVAM — État de Vaud (Administration cantonale vaudoise)
CHF 60'500 - 91'500
État de Vaud (Administration cantonale vaudoise) · Lausanne (VD)
- Location
- Lausanne
- Contract
- full-time
- Posted
- 28 days ago
SalaryCHF 60'500 - 91'500
Role overview
The Vaud Office of Health Insurance (OVAM), attached to the Directorate of Social Aid and Insurance (DIRAAS) of the General Directorate of Social Cohesion (DGCS), is tasked with granting and paying subsidies for mandatory health insurance premiums.
- The Vaud Office of Health Insurance (OVAM), attached to the Directorate of Social Aid and Insurance (DIRAAS) of the General Directorate of Social Cohesion (DGCS), is tasked with granting and paying subsidies for mandatory health insurance premiums.
- Holder of a commercial employee CFC or an equivalent qualification.
- Professional experience of at least 2 years in the field of social insurance, preferably in a reception position.
Key requirements
- Holder of a commercial employee CFC or an equivalent qualification.
- Professional experience of at least 2 years in the field of social insurance, preferably in a reception position.
- Proficiency with computer tools.
- Adaptability and flexibility.
- Stress resistance and strong customer orientation.
- Very good oral expression, active listening, and empathy.
- Discretion and respect for the confidentiality of information.
Application process
- Online application on the official career portal offres-emploi.vd.ch.
Contacts
- As a receptionist-telephonist, you welcome and guide users, manage various email inboxes, and update the data of insured individuals.
- Welcome users at the telephone center and at the reception of the DGCS;
- Index the daily mail that has been previously dematerialized;
- Manage the various email inboxes of the OVAM;
- Perform the mutation of insured individuals' data.
- For more information, please consult the specifications by clicking here or contact Mr.
- Laurent Noverraz, Deputy Director of the OVAM, at the email address: [email protected] Desired Profile
- Holder of a commercial employee CFC or an equivalent qualification.
- Professional experience of at least 2 years in the field of social insurance, preferably in a reception position.
- Proficiency with computer tools.
Additional details
- Laurent Noverraz, Deputy Director of the OVAM, at the email address: [email protected]
Notes and original content
- Desired Profile
- What We Offer
