Stage Réception du Fairmont Spa (H/F/X) – Printemps 2027 — Ibis Budget

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Company descriptionLocated on the shores of Lake Geneva and facing the magnificent view of the Alps, the Fairmont Le Montreux Palace hotel is a distinguished hotel, member of the Accor group, of the Fairmont brand and affiliated with Swiss Deluxe Hotels. Boasting an incomparable global reputation characterized by 236 luxurious rooms and suites and a refined gastronomic experience, the Fairmont Le Montreux Palace hotel is truly an enchanting place. Its six restaurants and bars offer a wide choice of delights that will satisfy the most demanding palates. The Montreux Jazz Café is the unmissable detour to vibrate to the rhythm of the Festival 365 days a year in the magical setting of the Fairmont Montreux Palace, the MP's Bar & Grill is a high-end restaurant with a relaxed atmosphere specializing in grilled dishes which has no equal in the region and the Funky Claude's Bar is the undeniable place to land until late at night to enjoy an incredible line-up of traditional and exclusive cocktails to the rhythm of the best Live scene in town. Fairmont Le Montreux Palace also specializes in hosting congresses, meetings and seminars. The Fairmont Spa is a 2000 m² wellness space dedicated to fitness, relaxation and beauty. Job description The Fairmont Spa, a true haven of peace in the heart of the Fairmont Le Montreux Palace, offers its clients a unique wellness experience thanks to modern infrastructure and exceptional treatments carried out in collaboration with the prestigious brands Biologique Recherche and Swiss Perfection Montreux. We are pleased to inform you that your internship will take place from March 1 2027 to August 31, 2027 at the Fairmont Le Montreux Palace.

We look forward to welcoming you to our teams soon. Your mission? As a Reception Intern at Fairmont Spa, you will be the ambassador of excellence and well-being. Your role will be to warmly welcome our customers, advise them on our services and guarantee a unique and special experience from the moment they arrive.

Summary of responsibilities: Reporting to the Assistant Director of the Fairmont Spa, the responsibilities and essential functions of the position include, but are not limited to: Permanently offer a professional, friendly and engaging service Inform and inform customers optimally at the Reception Help the customer find their way within the Fairmont Spa, and inform them of the services and products used Greet customers, explain and sell the products and activities and services accessible Coordinate the reception and requests of clientsInform clients on programs and schedulesCoordinate client payments and communicationsEnsure that clients are directed to the right locations for their treatments or activities and in contact with the appropriate staffTransfer all problems and complaints relating to the Fairmont SpaBe in contact with the relevant departments to confirm reservations, ensure maintenance and cleaning and the entire operation in compliance with standardsCommunicate during meetings all the information necessary to optimize the success of the Fairmont Spa and the services offeredOpening and closing of the Fairmont Spa if necessaryEnsure the promotion of Fairmont SpaCommit to the quality of its service, its discretion and its complete honestyHave a professional attitude, be smiling and remain calm at all timesBe flexible and cooperative in all circumstances, in particular if required to work in another department on an ad hoc basisRespect ergonomic work standards in accordance with health & safety regulations, hygiene and sanitary regulationsRespect the policies, procedures and service standards of the department and the companyAll other tasks, as assignedQualificationsInternship as part of hotel trainingMastery of the French languageGood knowledge of EnglishRussian or Arabic language an assetProficiency in computer softwareFlexibility and taking initiativeWelcoming and sales skillsAbility to adaptCold-blooded (manage customer complaints and emergency situations)Rigour and organizationGood presentationPhysical implications of the position: The physical implications of the position include, without limited to: Constant: standing and walking throughout the work periodConstant: lifting and carrying loadsOccasional: kneeling, pushing, pulling, liftingOccasional: going up or down stairs and rampsAdditional informationVISA REQUIREMENTSIn order to work in Switzerland, the candidate is in possession of a Swiss work permit or is part of a European country of the EU – 17 or EU -8.Please note that only applications sent through our recruitment site https://careers.accor.com/fr/fr will be taken into consideration.ADVANTAGESPossibility of accommodation subject to availability1 meal per day worked (benefit in kind)Reductions in various companies in the regionPreferential rates in the Accor Group, in our points of sale and in the Swiss Deluxe Hotels portfolioJoin us and discover all our other advantages...ABOUT HOTELS FAIRMONT “Turning moment into special memories” Driven by a commitment to excellence, we continually evolve to meet the ever-changing desires and expectations of our guests, our colleagues, while preserving our iconic heritage.Charismatic

• Connected
• Precious
• ExceptionalAt Fairmont, we have one passion: offering our guests the most extraordinary destinations.

From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our guests choose our hotels for their incredible locations. Our hotels are designed by combining unique architecture with creative and artistic decor, all complemented by superb amenities and attentive service, to offer an unforgettable guest experience. That's why you'll find exceptional career opportunities across North America, the Caribbean, Europe, Africa, the Middle East and Asia Pacific, as well as the industry's best training, career development, recognition and rewards. surround. With us, precious moments are celebrated and history is written. Our teams are guided by the values ​​of respect, integrity, teamwork, responsibility and excellent service; we adhere to the highest standards of ethics and quality and treat all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also renowned for its eco-responsible tourism practices and its recognized Environmental Partnership program. A bright future awaits you.Experience The Grandest of FeelingsThe wait has been long enough. The time has come to provide customers with an incomparable experience.

Take them behind the scenes of a Broadway show, fly over the Swiss Alps aboard a private helicopter, enjoy a 24-carat facial in Dubai's most luxurious spa, and experience the elegance and exceptional hospitality of our establishments. These experiences evoke the thrill of discovery, the resonance of history, the romance of the senses. Majestic landscapes and exclusive boutiques. Intimate meals and shared celebrations. A world of escape awaits them. History is all around us, but every step taken is anchored in the present moment, and the promise of future adventures continues to push us forward. WHY WORK AT ACCOR At Accor, we are aware of the value of our employees. By offering each of them a set of benefits during their career at Accor, regardless of where they are, we aim to salute all those who contribute to the Group's success and its influence. We are much more than a global leader. We welcome you as you are and you can find the job and the brand that matches your personality. By joining Accor, you write each chapter of your story and together we can imagine the Hospitality of tomorrow. Discover the life that awaits you at Accor, https://careers.accor.com/fr/frDo what you love, take care of the world around you, dare to challenge the status quo! #BELIMITLESS

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