Monitor Confirmed Customer Service — Audemars Piguet

Full description

Within our Customer Service Workshop and under the responsibility of the Team Leader, you will join a division dedicated to Heritage pieces, with a particular focus on vintage timepieces, while also supporting more contemporary pieces and new products. You join a passionate team, driven by the search for excellence and attention to detail. Your role is to give life to our timepieces, whether they are contemporary or full of history, while helping to provide an exceptional experience for our customers.

In this context, you will have to

• Complete repair of recent and vintage watches, by intervening on vintage, extra-flat manual movements, perpetual calendar, time equation and catch up time.
• Diagnosing the general condition of the watches and analyzing their external components in order to provide accurate and relevant information for our customers.
• Ensure the proper functioning, maintenance and reliability of your work tools to ensure a high level of quality.
• Participate actively in the continuous improvement of the workshop by sharing your ideas and expertise.
• Continuously develop your skills through regular training and exchange of know-how within the team.
• Holder of a watchmaker CFC or equivalent training, you benefit from a solid experience of at least 5 to 10 years in a watchmaker Customer Service.
• Passionate about antique watches, you have a real taste for vintage and want to build your professional career around this universe. You ideally have a concrete experience in repairing or restoring old parts.
• You are particularly stimulated by the technical challenge specific to vintage: to understand a piece and its specificities, to seek suitable solutions and to manage to restore it despite the limited or even non-existent availability of certain components.
• You have perfect control over the maintenance and repair of complex movements, vintage manual, extra-flat, perpetual calendar, time equation and catch-up time, as well as adjustment, finishing and start-up operations.
• You have excellent expertise in dial pose, switch and interlocking, and pay particular attention to the accuracy of each intervention.
• Curious and motivated by continuous learning, you like to develop your skills and deepen your expertise in old pieces and meet new technical challenges.
• Recognized for your rigor, your sense of quality and your analytical spirit, you know how to effectively identify problems and provide lasting solutions.
• Team spirit, sense of service and passion for the profession complete your profile.

What we offer

• Health insurance (basic and supplementary)
• 5 annual holiday weeks and 2 additional weeks between Christmas and New Year thanks to the daily accumulation of additional minutes
• A contribution to your sports or cultural activities
• The ability to work remotely depending on function
• A business restaurant
• An advantageous PBL

Would you like to express your expertise at Audemars Piguet? Don't hesitate and apply online! We look forward to discussing the opportunities that could match your next professional adventure. The male is the female.