IT Application Support Specialist – 2nd Level Support 100% (f/m/d) — Julius Baer
- Location
- Zurich
- Contract
- other
- Posted
- —
Role overview
At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth.
Let’s shape the future of wealth management together.
- At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth.
- Let’s shape the future of wealth management together.
- Completed IT training (Degree in Computer Science or equivalent IT-related certification)
Key requirements
- Completed IT training (Degree in Computer Science or equivalent IT-related certification)
Application process
- Join Julius Baer as an Application Operation, ensuring seamless operations of core banking systems through expert incident resolution, change coordination, and continuous process optimisation.
- With a focus on stability and efficiency, you’ll play a key role in supporting critical applications, driving automation, and collaborating across IT and business teams in a dynamic financial environment. YOUR CHALLENGE
- Ensure the smooth operation of core banking applications, focusing on application management (2nd-level support)
- Process incident tickets generated by monitoring systems and the local service desk within agreed SLAs
- Coordinate and communicate effectively between incident managers, application service owners, 3rd-level support, other IT/Agile teams, and business stakeholders Act as the local administrative Manager
- Take over periodical on-call duty (weekly 24/7 rotation)
- Administer change requests and ensure proper execution of application-related processes
- Participate in periodic release activities, including weekend deployments
Additional details
- With a focus on stability and efficiency, you’ll play a key role in supporting critical applications, driving automation, and collaborating across IT and business teams in a dynamic financial environment.
- Coordinate and communicate effectively between incident managers, application service owners, 3rd-level support, other IT/Agile teams, and business stakeholders Act as the local administrative Manager
- Familiarity with Java application servers, databases, and workload automation tools (AWA experience is a plus) ITIL Foundation certification
- Highly motivated, proactive, and eager to learn new concepts Good written and spoken English
Notes and original content
- YOUR CHALLENGE
- Coordinate and communicate effectively between incident managers, application service owners, 3rd-level support, other IT/Agile teams, and business stakeholders
- Act as the local administrative Manager
- YOUR PROFILE
- Familiarity with Java application servers, databases, and workload automation tools (AWA experience is a plus)
- ITIL Foundation certification
- Highly motivated, proactive, and eager to learn new concepts
- Good written and spoken English
Questions about this listing
What salary does Julius Baer offer for this role?
Julius Baer lists CHF 73'500 - 111'500 gross per year for this position in Zurich. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Julius Baer offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Julius Baer during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Zürich?
EU/EFTA residents living in the border zone of the country adjoining Canton Zürich can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Zürich's cantonal migration office or with HR during the application.
How do I apply for this position at Julius Baer?
Use the "Apply now" button on this page — it links directly to Julius Baer's original listing at juliusbaer.wd3.myworkdayjobs.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
