Stagiaire Réceptionniste (F/H/X) – Printemps 2027 — Ibis Budget

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Company descriptionLocated on the shores of Lake Geneva and facing the magnificent view of the Alps, the Fairmont Le Montreux Palace hotel is a distinguished hotel, member of the Accor group, of the Fairmont brand and affiliated with Swiss Deluxe Hotels. Boasting an incomparable global reputation characterized by 236 luxurious rooms and suites and a refined gastronomic experience, the Fairmont Le Montreux Palace hotel is truly an enchanting place. Its six restaurants and bars offer a wide choice of delights that will satisfy the most demanding palates. The Montreux Jazz Café is the unmissable detour to vibrate to the rhythm of the Festival 365 days a year in the magical setting of the Fairmont Montreux Palace, the MP's Bar & Grill is a high-end restaurant with a relaxed atmosphere specializing in grilled dishes which has no equal in the region and the Funky Claude's Bar is the undeniable place to land until late at night to enjoy an incredible line-up of traditional and exclusive cocktails to the rhythm of the best Live scene in town. Fairmont Le Montreux Palace also specializes in hosting congresses, meetings and seminars. The Fairmont Spa is a 2000 m² wellness space dedicated to fitness, relaxation and beauty. Job description We are pleased to inform you that your internship will take place from March 1, 2027 to May 31, 2027 at the Fairmont Le Montreux Palace.

We look forward to welcoming you soon to our teams.Reporting to the Front Office Manager, the responsibilities and essential functions of the position include, but are not limited to: Constantly offer a professional, friendly and engaging serviceWelcome customers and process arrivals and departures according to the chain's standardsAccompany customers to their rooms and explain to them the operation of the hotel and facilitiesAssist customers with their specific requestsPromote the hotel's points of sale (restaurants, bars and Spa) Make reservations Answer the telephone and manage the telephone center Follow up on complaints and ensure communication Ensure the promotion of the loyalty program Follow up on customer requests (technical, lingerie, found objects, etc.) Apply technical and emotional LQA standards Commit to the quality of your service, your discretion and your complete honesty Have a professional attitude, be smiling and keep in mind everything quiet time Respect ergonomic work standards in accordance with health & safety regulations, hygiene and sanitary requirements Respect the policies, procedures and service standards of the department and the company All other tasks, as assigned Qualifications Internship required as part of hotel or tourism training Mastery of the French language Good knowledge of the English language Mastery of a third language (German, Arabic or Russian) an asset The ability to use Microsoft applications WindowsProfessional presentation requiredAbility to work effectively under pressure in a fast-paced environmentAbility to work in a teamParticularly responsible and reliableWelcoming and salesmanshipSkills of adaptation/flexibility Rigor and organizationThe physical implications of the position (include, but are not limited to): Frequent: standing or walking throughout the work period.Occasional: kneeling, pushing, pulling, liftingOccasional: climbing or go down stairs Additional informationVISA REQUIREMENTSIn order to be able to work in Switzerland, the candidate is in possession of a Swiss work permit or is part of a European country of EU - 17 or EU -8.Please note that only applications sent through our recruitment site https://careers.accor.com/fr/fr will be taken into consideration.ADVANTAGESPossibility of accommodation subject to availability1 meal per day worked (benefit in nature)Discounts in various companies in the regionPreferential rates in the Accor Group, in our points of sale and in the Swiss Deluxe Hotels portfolioJoin us and discover all our other benefits...ABOUT HOTELS FAIRMONT “Turning moment into special memories” Driven by a commitment to excellence, we continually evolve to meet the ever-changing desires and expectations of our customers, our colleagues, while preserving our heritage iconic.Charismatic

• Connected
• Precious
• ExceptionalAt Fairmont, we have one passion: offering our guests the most extraordinary destinations.

From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our guests choose our hotels for their incredible locations. Our hotels are designed by combining unique architecture with creative and artistic decor, all complemented by superb amenities and attentive service, to offer an unforgettable guest experience. That's why you'll find exceptional career opportunities across North America, the Caribbean, Europe, Africa, the Middle East and Asia Pacific, as well as the industry's best training, career development, recognition and rewards. surround. With us, precious moments are celebrated and history is written. Our teams are guided by the values ​​of respect, integrity, teamwork, responsibility and excellent service; we adhere to the highest standards of ethics and quality and treat all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also renowned for its eco-responsible tourism practices and its recognized Environmental Partnership program. A bright future awaits you.Experience The Grandest of FeelingsThe wait has been long enough. The time has come to provide customers with an incomparable experience.

Take them behind the scenes of a Broadway show, fly over the Swiss Alps aboard a private helicopter, enjoy a 24-carat facial in Dubai's most luxurious spa, and experience the elegance and exceptional hospitality of our establishments. These experiences evoke the thrill of discovery, the resonance of history, the romance of the senses. Majestic landscapes and exclusive boutiques. Intimate meals and shared celebrations. A world of escape awaits them. History is all around us, but every step taken is anchored in the present moment, and the promise of future adventures continues to push us forward. WHY WORK AT ACCOR At Accor, we are aware of the value of our employees. By offering each of them a set of benefits during their career at Accor, regardless of where they are, we aim to salute all those who contribute to the Group's success and its influence. We are much more than a global leader. We welcome you as you are and you can find the job and the brand that matches your personality. By joining Accor, you write each chapter of your story and together we can imagine the Hospitality of tomorrow. Discover the life that awaits you at Accor, https://careers.accor.com/fr/frDo what you love, take care of the world around you, dare to challenge the status quo! #BELIMITLESS

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