Customer responsible — CSS Versicherung
- Location
- Lausanne
- Contract
- full-time
- Posted
- 2 days ago
Role overview
Do you want to respond to customer requests in accordance with their expectations, empathically and competently?
Then our position at the Customer Service Centre is for you!
In our Centres in German, French and Italian Switzerland, we respond effectively and personally to the various requests of our customers and service providers.
- Do you want to respond to customer requests in accordance with their expectations, empathically and competently?
- Then our position at the Customer Service Centre is for you!
- such as bonuses, Reka cheques, preferential health insurance premiums, etc., which can quickly reach several thousand francs per year.
- Choose your holiday model: Five or six weeks of vacation?
What the company offers
- such as bonuses, Reka cheques, preferential health insurance premiums, etc., which can quickly reach several thousand francs per year.
- Choose your holiday model: Five or six weeks of vacation?
- You choose.
- You work 41 or 42 hours a week, respectively.
- Keep training: We want you to continue training internally or externally and generously support you with time and money.
- Keep the form: ergonomic work places, promotion of psychic well-being and many other offers related to health.
- Engage in social matters: Is life good for you?
- So make others enjoy it and broaden your horizons, alone or as a team.
Contacts
- Questions about your superior position?
- Elena Mirabela Oprea is here for you.
- 058 277 64 74
- Do you have any questions about the recruitment process?
- Kilian Besuchet is here for you.
- 058 277 67 38 Your future team
- Nearly 1.7 million clients, nearly 100 agencies, nearly 3,000 collaborators and one of the Swiss leaders in health insurance and things.
- It's not nothing and it allows us to move things.
- Our roots date back to 1899.
- Since then, we have developed in a healthy way, but we do not rest on this: we still have many plans for the future, perhaps with you?
Additional details
- You will inform our clients on various topics (primitives, fonts, payment traffic, contractual changes, etc.) and you will support our network of agencies in tracking our clients.
- Identify sales and loyalty opportunities to pass them on to our agencies
- Available during business hours according to our customers' needs Use of common computer tools
- Work flexibly: Adapts your work every year to your lifestyle, with opportunities for part time and other flexible models such as telework, to name but one. Enthusiasm your purse:
- Benefits such as bonuses, Reka cheques, preferential health insurance premiums, etc., which can quickly reach several thousand francs per year.
Notes and original content
- Your mission
- What you bring
- Available during business hours according to our customers' needs
- Use of common computer tools
- Work flexibly: Adapts your work every year to your lifestyle, with opportunities for part time and other flexible models such as telework, to name but one.
- Enthusiasm your purse:
- 058 277 67 38
- Your future team
Questions about this listing
What salary does CSS Versicherung offer for this role?
CSS Versicherung lists CHF 60'500 - 91'500 gross per year for this position in Lausanne. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does CSS Versicherung offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with CSS Versicherung during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Vaud?
EU/EFTA residents living in the border zone of the country adjoining Canton Vaud can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Vaud's cantonal migration office or with HR during the application.
How do I apply for this position at CSS Versicherung?
Use the "Apply now" button on this page — it links directly to CSS Versicherung's original listing at jobs.css.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
