Commercial Trainee (Lausanne) — FELFEL

Full description

YOUR IMPACT

Are you a foodie, customer-oriented and passionate? Then it could be exactly what you need! As a Commercial Trainee in Lausanne (1 January or 1 February 2027, CDD from 6 months to 100%), you will be at the heart of the action at exciting customer events - you'll plan and organize them and make FELFEL's story live with passion.

YOUR RESPONSIBILITIES

Coordination of events

• Coordinate and execute events on the sites of our client companies, supporting all aspects, communication and logistics upstream until the installation and uninstallation of the equipment on site.
• Represent FELFEL at events by sharing our history, presenting our philosophy and serving our dishes with passion, commitment and professionalism.
• Collect, structure and synthesize customer feedback to contribute to the continuous improvement of customer experience.

Closely support the sales team

• Work closely with commercial coordinators. Support them in the day-to-day management of clients, including communication, coordination and monitoring.
• Participate in the qualification of new prospects and identification of business opportunities.
• Deliver food baskets to potential customers independently: present the FELFEL offer, deliver snacks and explain our offer with confidence and impact.

Administrative and organizational tasks

• Provide event-related logistics (transport, inventory, equipment) to ensure smooth and smooth operation.
• Prepare, maintain and manage equipment required for customer visits, events and daily activities.
• Contribute to the organization of internal events and support office tasks on an ad hoc basis.

Multi-purpose missions, cross-cutting collaboration and office management

• Work across departments to develop a comprehensive understanding of the company.
• Participate in the tasks of office management, including administrative support, the organization of the office and assistance with internal events.
• Involve with flexibility in the missions entrusted, according to the priorities and needs of the team.

Development of product and sector knowledge

• Continuously develop knowledge of our product range, our food partners and seasonal events.
• Keep up to date on trends in food & hospitality in order to adapt its discourse and interactions with customers.
• Take the initiative to understand our technology platform and operational organization, in order to link product knowledge to its practical application in the field.

WHO YOU ARE

• You like to create positive experiences for others and evolve in a service-oriented environment motivates you.
• Pressure management doesn't scare you: you know how to keep calm, define the right priorities and stay effective, while placing the client at the centre of your actions.
• You have an entrepreneurial spirit, curious to understand how things work and motivated to contribute actively to the growth of the enterprise.
• Passion for good food is part of your daily life — not only to enjoy it, but also to share it around you.
• You have a real spirit of development and see this internship as an opportunity to evolve, both personally and professionally.
• You have a Class B driver's license.
• You speak fluently in French and English (German is an asset).
• Non-smoking business: During your working hours, you do not smoke, because you are in contact with food throughout the day. :)
• You have a Swiss or EU/EFTA work permit.

WHAT WE SAY

• Delicious meals at hand: Enjoy fresh and quality dishes every day, just steps away from your workspace.
• Barista coffee & premium tea at will: Thanks to our Gavetti machine, enjoy a barista coffee and premium teas – at any time of the day.
• Supported half-rate subscription: FELFEL supports your half-rate subscription to encourage more sustainable mobility.
• A dynamic and caring team culture: You are evolving in a collaborative environment, where ideas are welcome and where initiative is valued.
• Exclusive behind the scenes at FELFEL: Discover the secrets of our behind the scenes with unique insights from different departments – from logistics to product development, marketing and IT.
• Skills Shapings – Learn & Grow: Participates every two months in inspiring training sessions (online or on-line), facilitated by entrepreneurs, industry experts or FELFEL team members. The perfect opportunity to develop your hospitality skills and know-how.

MORE ABOUT US

FELFEL is a family-owned, several-time-rewarded company that has revolutionized workplace catering in Switzerland since 2014. Thanks to FELFEL refrigerators, employees enjoy healthy and sustainable products every day, offered in a regularly renewed seasonal menu. In 2021, we also launched Gavetti, the first smart coffee machine for offices, which allows everyone to enjoy a coffee worthy of a barista at any time of the day. At FELFEL, everything revolves around good food, exceptional coffee and conviviality — and who wouldn't want to come and work in such an environment?

Questions about this listing