Business Analyst IT Certified Pre-Owned — Audemars Piguet

Full description

Under the responsibility of the Domain Manager Retail Solutions, your main mission will be to play a key role in identifying, analysing and transforming business needs into high-value technology solutions. As a Business Analyst IT, you are the preferred partner of business teams to identify opportunities for improvement, optimize processes and translate business needs into digital solutions that create value. You support the transformation of processes and pathways supporting the Certified Pre-Owned (CPO) program and contribute to the evolution of our platforms in order to provide a seamless, secure and consistent experience for internal customers and teams throughout the life cycle of certified watches. With your understanding of business issues and technological capabilities, you contribute to the definition of the roadmap, the prioritization of initiatives and the success of strategic projects supporting Audemars Piguet's ambitions.

Within this framework, your main responsibilities will be

• Understand the needs of CPO, CRM, Retail, Customer Service and other stakeholders, and translate them into digital solutions that create value for the company and its customers
• Contribute to the prioritization of the portfolio of initiatives based on their business value, impact and feasibility
• Conduct scoping workshops, collect and formalize business requirements in the form of user stories, processes and functional specifications
• Work closely with development, architecture, integration and quality teams to ensure solutions that meet the needs and standards of the company
• Contribute to the definition and development of the CPO roadmap in relation to Audemars Piguet's strategic objectives
• Participate in the design, testing, recipe, deployment and accompanying phases of change to ensure the adoption of solutions
• Monitoring initiatives, identifying risks, proposing mitigation plans and communicating progress to stakeholders
• Analyze the performance of solutions and user feedback to identify opportunities for continuous improvement and process optimization
• Promote collaboration between business teams, end users, external partners and IT teams in an international environment
• Contribute to the innovation and evolution of the CPO programme by identifying new opportunities for optimising processes, user paths and digital solutions
• Experience confirmed as Business Analyst IT
• Significant experience on eCommerce and/or CPO projects in an omni-channel environment
• Experience on Commercetools or any other e-commerce and digital reference platform.
• Excellent skills in analysis, structuring and prioritization
• Experience in piloting IT projects
• Experience in communicating with a variety of people (IT & trades)
• Internal client-oriented approach and continuous improvement
• Natural leadership and ability to influence without hierarchical authority
• Ability to evolve in a transverse and multi-stakeholder environment
• You are fluent in French and have very good knowledge of English

What we offer

• Health insurance (basic and supplementary)
• 5 annual holiday weeks and 2 additional weeks between Christmas and New Year thanks to the daily accumulation of additional minutes
• A contribution to your sports or cultural activities
• The ability to work remotely depending on the function
• A business restaurant
• An advantageous PBL

Would you like to express your expertise at Audemars Piguet? Don't hesitate and apply online! We look forward to discussing the opportunities that might match your next professional adventure. The male is the female. #LI-JF1