100% Medical Assistant — Clinique de Genolier

Role overview

Mansioni Reception and patient relationship

• Welcoming patients with professionalism, kindness and discretion
• Ensure administrative registration and patient records management
• Inform and guide patients throughout their care journey Administrative management and organization
• Plan and manage appointments by optimizing schedules
• Manage phone calls and patient requests
• Update medical records in computer systems (DPI)
• Write and process medical and administrative correspondence
• Order and inventory management (medical equipment, consumables, supplies), related to suppliers and service requirements Clinical assistance
• Preparing patients for consultations and examinations
• Assist health professionals in medical procedures
• Perform some technical care (constants, blood samples, injections, dressings; ECG according to skills)
• Ensure proper installation and patient comfort Coordination and communication
• Liaising between patients, physicians, health care teams and external partners
• Provide the information necessary for continuity of care
• Participate in the coordination of patient journeys Invoicing and medical administrative management
• Participate in billing and case tracking processes
• Check insurance and care information
• Ensure compliance of administrative documents Quality, hygiene and safety
• Observe existing hygiene, safety and protocols
• Ensure the confidentiality of medical data
• Maintain a clean, organized and secure working environment
• Requirements Formazione
• Diploma of medical assistant or equivalent training (CFC of medical assistant or equivalent recognized in Switzerland)
• Additional training in hospital care or experience is an asset Professional Esperienza
• Prior experience in medical, clinical or hospital practice
• A first experience in patient flow coordination or management is a plus Lingo
• Excellent mastery of French (oral and written)
• Minimum English level B1 required, allowing basic professional communication with patients and interlocutors Competenze tecniche
• Mastery of IT tools (Pack Office, planning tools, IPR / Opale)
• Knowledge of medical administrative procedures (recording, case management, billing)
• Mastering basic technical gestures (constant taking, blood sampling, ECG, simple care, assistance with medical procedures)
• Knowledge of hygiene, safety and confidentiality standards Competenze personali
• Excellent sense of hospitality and patient service
• Empathy, benevolence and active listening
• Rigor, organization and management of priorities
• Ability to work in a multidisciplinary team
• Reactivity and stress management in a dynamic environment
• Discretion and respect for medical secrecy Additional benefits (bonus)
• Swiss hospital experience
• Knowledge of the Swiss health care system
• Living in a high-activity environment
• Adaptability and autonomy Cosa offeriamo
• Promote a working environment that encourages exchanges and collaborations in a spirit of participatory management
• Provide a modern work space that is conducive to providing quality services
• Regularly assess your skills and promote continuing training
• Define your professional goals and accompany you to achieve them
• Provide competitive wage and social benefits as well as daily benefits as a contributor Contatto We pay great attention to the diversity of life paths of our collaborators.

Our positions are open to both women and men.

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