Gestionnaire de sinistres accidents (h/f/d) — Zurich Insurance
- Location
- Crissier
- Contract
- Temporary
- Posted
- 44 days ago
Full description
137038380 - 100%Crissing, Vaud
The idea of offering our customers a positive and reassuring experience from the first exchange motivates you?
Within the LAA and LAAC accident management team of the Life Insurance Department at Zurich, you are the first point of contact and you manage our customers' accidents.
You take care of the files with listening, professionalism and sense of responsibility. For you, accompanying our clients is not just about dealing with a disaster: it is also an opportunity to create and maintain a lasting relationship of trust.
At Zurich, you have a varied and stimulating job, while continuously developing your skills. Taking care of our clients and working closely with your team are an integral part of your daily life.
You are organized, efficient and have experience in managing personal insurance claims? Then we'd be happy to meet you.
Your missions
- Independent and client-oriented management of LAA and LAAC accident records, including decision writing.
- Application of the payment of benefits in accordance with legal and contractual provisions.
- Close collaboration with our various internal and external partners
- Correspondence management and interviews with the various parties involved in the settlement of a claim: insured persons, employers, medical services, other insurers, lawyers, etc.
- Identification of remedies with responsible third parties and other insurers.
Your profile
- Business training completed; A federal social insurance patent is an asset.
- Professional experience in managing claims files, ideally in personal insurance.
- Knowledge of the Swiss social and private insurance system.
- Reliable and empathic personality, with excellent negotiating skills and a professional attitude towards customers.
- Mastery of French, both oral and written; good knowledge of German and English is an asset.
Good to know
Part-time or full-time: 80 - 100%
Place of work : Cristier, Vaud
Entry into office: from 01.01.2027
Business travel: based on customer requirements (rendez-vous casuals)
Hybrid work: up to 40%
Everything about your application
First, you can apply directly online. All you have to do is join your resume. More information on the application process can be found here.
We attach importance to an effective and respectful application process. The Talent Acquisition team personally examines your application, without resorting to artificial intelligence. From your first interview with the person in charge of recruitment, you always receive a personalized return from us. Because we are convinced that a relevant feedback is based on a personal exchange.
For this position, we do not collaborate with recruitment agencies. Unsolicited applications will not be taken into account or paid.
Do you still have any questions? Manuela, Senior Talent Acquisition Consultant, is available at +41 44 628 32 25.
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Questions about this listing
What salary does Zurich Insurance offer for this role?
The original listing does not state a salary. Our estimate for this role and sector in Crissier is CHF 101'500 - 156'000 gross per year — an estimate, not a figure communicated by Zurich Insurance. The calculator on this site converts a gross salary into your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Zurich Insurance offer?
This listing is a fixed-term contract position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Zurich Insurance during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Vaud?
EU/EFTA citizens living in an EU/EFTA state can apply for a G permit and can work anywhere in Switzerland: border zones no longer apply to them, and they must return home at least once a week. The Swiss employer files the request with Canton Vaud's migration office after the contract is signed. Processing times vary by canton, so confirm the specifics with Vaud's cantonal migration office or with HR during the application.
How do I apply for this position at Zurich Insurance?
Use the "Apply now" button on this page — it links directly to Zurich Insurance's original listing at careers.zurich.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
