Responsable de la restauration /Restaurant Manager / Breakfast Manager — MRH-Zermatt SA
- Location
- Zermatt
- Contract
- Full-time
- Posted
- 13 days ago
Full description
- Oversee and manage all Food & Beverage operations across restaurants, bar, breakfast, room service, and events/banqueting.
- Ensure consistent delivery of luxury service standards and exceptional guest experience in line with LQA requirements.
- Coordinate service, kitchen, stewarding, and back-of-house teams to ensure smooth daily operations.
- Monitor operational performance (covers, revenue, costs, guest feedback) and implement corrective actions.
- Lead the strategic development and positioning of the hotel’s Food & Beverage offering.
- Drive revenue growth through concept development, seasonal activations, upselling, and cross-selling.
- Manage budgets, forecasting, cost control, purchasing, and inventory management.
- Ensure full compliance with hygiene, safety, HACCP, and quality standards.
- Handle guest complaints and VIP requests with professionalism and discretion.
- Oversee cash handling, billing procedures, and duty management shifts.
- Lead, recruit, train, and develop F&B teams in line with luxury service and LQA standards.
- Ensure optimal staffing levels and productivity adapted to seasonal activity.
- Conduct performance management, coaching, and KPI follow-up for management teams.
- Act as an ambassador of the hotel and Michel Reybier Hospitality Collection values.
Questions about this listing
What salary does MRH-Zermatt SA offer for this role?
The original listing does not state a salary. Our estimate for this role and sector in Zermatt is CHF 83'500 - 126'500 gross per year — an estimate, not a figure communicated by MRH-Zermatt SA. The calculator on this site converts a gross salary into your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does MRH-Zermatt SA offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with MRH-Zermatt SA during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Valais?
EU/EFTA citizens living in an EU/EFTA state can apply for a G permit and can work anywhere in Switzerland: border zones no longer apply to them, and they must return home at least once a week. The Swiss employer files the request with Canton Valais's migration office after the contract is signed. Processing times vary by canton, so confirm the specifics with Valais's cantonal migration office or with HR during the application.
How do I apply for this position at MRH-Zermatt SA?
Use the "Apply now" button on this page — it links directly to MRH-Zermatt SA's original listing at job-room.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.