Public Bath Supervisor (M/F) – 100% — QDS LEISURE SA
- Location
- Martigny
- Contract
- Full-time
- Posted
Full description
The Quartier LôDzé is looking for a 100% (M/F) Public Bath Supervisor to strengthen its teams. A true ambassador or ambassador of the place, you embody the customer experience on the ground and transform every visit into an immersive, sensory and memorable moment. Both operational, organized and endowed with excellent relational meaning, you supervise the daily operation of the baths, accompany your teams and develop activities and experiences related to well-being.
Your missions
- Welcome guests with warmth, professionalism and authenticity, present the concept of baths and accompany them in their journey.
- Create a lively, immersive and welcoming atmosphere, and ensure the general satisfaction of the clientele.
- Manage claims and sensitive situations with diplomacy.
- To ensure the day-to-day operations of the reception: reservations, receipts, cash closes, vouchers, subscriptions and forms.
- Develop sales of complementary services and products and customer loyalty.
- Supervise the smooth daily operation of the baths: atmosphere (light, music, atmosphere), cleanliness, hygiene, safety and comfort of the spaces.
- Regularly monitor facilities, report anomalies and coordinate technical interventions.
- Follow the management of linen and the availability of consumables and equipment.
- Plan and coordinate external courses, activities and interventions, as well as collaboration with stakeholders and providers.
- Design and organize well-being events and experiences (sound baths, thematic experiences, yoga, pilates, etc.) and participate in their promotion.
- Monitor performance, sales and statistics, and propose ideas to develop activity.
- Develop planning, mentor, train and support the team on a daily basis, including the integration of new employees.
Profile sought
- Experience confirmed in the field of well-being, baths, spa or hotel.
- An experience in team reception, reception or supervision is an important asset.
- Excellent relational skills and developed sense of hospitality.
- Careful presentation, positive energy and ease in interactions.
- Organizational sense, autonomy and ability to take initiatives.
- Ability to manage multiple tasks simultaneously and prioritize emergencies.
- Ability to mentor, motivate and unite a team.
- Facilities with computer tools, reservation software and cashier systems.
- Commercial sense and interest in sales development.
- Team spirit, flexibility and orientation solutions.
- Interest in the world of well-being and sensory experiences.
- Flexible schedules, including mornings, evenings and weekends.
We offer you
- Reduction for employees in the various outlets
- 5 weeks of holidays, 6 holidays
- Salary according to applicable CLC and 13th month
- Dynamic and varied working environment
We will only examine the complete files (CV, cover letter, work certificates, etc.) of the candidates corresponding to the profile sought.
Questions about this listing
What salary does QDS LEISURE SA offer for this role?
The original listing does not state a salary. Our estimate for this role and sector in Martigny is CHF 60'500 - 91'500 gross per year — an estimate, not a figure communicated by QDS LEISURE SA. The calculator on this site converts a gross salary into your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does QDS LEISURE SA offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with QDS LEISURE SA during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Valais?
EU/EFTA citizens living in an EU/EFTA state can apply for a G permit and can work anywhere in Switzerland: border zones no longer apply to them, and they must return home at least once a week. The Swiss employer files the request with Canton Valais's migration office after the contract is signed. Processing times vary by canton, so confirm the specifics with Valais's cantonal migration office or with HR during the application.
How do I apply for this position at QDS LEISURE SA?
Use the "Apply now" button on this page — it links directly to QDS LEISURE SA's original listing at job-room.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
