Leiter-in IT-Abteilung — Organisation Cantonale Valaisanne des Secours (OCVS)

Full description

Become part of the Valais rescue system at KWRO!

The Cantonal Valais Rescue Organization (KWRO) in Siders is the heart of the Valais Rescue System. It provides its services on behalf of the state of Valais and operates the medical emergency centre 144.

Your challenge:

As part of its activities, KWRO is looking for a head of the IT department, responsible for the availability, security and sustainability of the IT and telecommunications environment in a critical environment of emergency medical care.

Your main tasks:

• Ensure the availability, security and integrity of the IT and telecommunications infrastructure, in particular the medical emergency call centre 144.
• Ensure operational continuity and IT crisis management, including cyberattacks, physical damage and failures of critical sites or suppliers.
• Definition and implementation of the IT\ strategy, governance and standards in cooperation with the Directorate Committee.
• Responsibility for IT security, risk management and data protection, including the function as DPO.
• Management of IT projects, further development of systems and technological innovation, in particular evaluation and governance of the use of AI.
• Ensure the quality, governance and use of the organization’s data.
• Leadership, development and organization of a small IT team, with focus on competence assurance and service continuity.
• Management of external service providers, contracts, public tenders and IT\ budgets.
• Definition, further development and monitoring of IT processes, quality standards and performance indicators.
• Representation of the organisation in technical networks and committees of the Western Swiss medical emergency centres.
• Active participation in the management committee, especially in strategy, risk management, budget and performance management.
• Ensure availability in the event of major crises and participate in the technical pikett service.

Your profile:

• Training as an IT\engineer or equivalent qualification.
• Several years of experience in the management of critical IT infrastructures, ideally in the health, security or emergency area.
• In-depth knowledge of IT\-quality\- and security standards, especially ITIL / ISO 20000 and ISO 27001\.
• Training or certification in the area of data protection / DPO (or willingness to complete this training when starting a job).
• Experience in team leadership and project management.
• German or French as a mother tongue as well as very good knowledge of the other language.

Your personal strengths

• Strong ability to manage crisis situations and make decisions under pressure.
• Leadership and ability to lead and motivate a small technical team.
• Strong negotiating and communication skills, especially in dealing with contracts and suppliers.
• Careful and structured working methods as well as a strong sense of responsibility and confidentiality.
• Very good written expression.
• Organizational talent and ability to set priorities, plan and develop concepts.
• Independence, initiative and self-reflection.
• Enjoy working in a multidisciplinary environment.

We offer

• A meaningful task at the heart of the rescue chain, in which the reliability of the IT\ systems is of crucial importance.
• A challenging and innovative technological environment at the interface of IT, telecommunications, cybersecurity, data and innovation.
• A strategic role with real room for manoeuvre as a member of the management committee.
• A wide variety of challenges and projects in an environment where crisis management, digital transformation, artificial intelligence, security and business continuity come together every day.
• A human and multidisciplinary environment in which cooperation, ownership, responsibility and team spirit are crucial to jointly tackle tasks with great impact.

Location: Siders

Job: from July 2027 or by arrangement

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