Digital Order & EDI Specialist (50-80%) — Rapelli - ORIOR Food AG
- Location
- Stabio
- Contract
- full-time
- Posted
- 8 days ago
Role overview
Ensure the operational management of the order process (order-to-cash), ensuring continuity, precision and compliance with timing
Manage and monitor EDI flows (ORDER, DESADV, INVOICE – EDIFACT standard), intervening in case of abnormalities
Manage manual orders and emergency processes (Notfallprozess)
Ensure document accuracy and support billing and credit notes
Manage direct contact with customers (phone and email – CH: IT / DE / FR)
Manage complaints and operational issues, ensuring its resolution and follow-up
Monitoring deliveries, delays and anomalies, intervening proactively
Update customer/material, EAN/GTIN codes and commercial conditions
Interface with planning, logistics, production, sales, administration and IT / EDI provider
Contribute to the continuous improvement of operational processes (in particular EDI and order management)
- Main responsibilities
- Ensure the operational management of the order process (order-to-cash), ensuring continuity, precision and compliance with timing
Main responsibilities
- Main responsibilities
- Ensure the operational management of the order process (order-to-cash), ensuring continuity, precision and compliance with timing
- Manage and monitor EDI flows (ORDER, DESADV, INVOICE – EDIFACT standard), intervening in case of abnormalities
- Manage manual orders and emergency processes (Notfallprozess)
- Ensure document accuracy and support billing and credit notes
- Manage complaints and operational issues, ensuring its resolution and follow-up
- Monitoring deliveries, delays and anomalies, intervening proactively
- Update customer/material, EAN/GTIN codes and commercial conditions
- Interface with planning, logistics, production, sales, administration and IT / EDI provider
- Contribute to the continuous improvement of operational processes (in particular EDI and order management)
Application process
- Applications can be sent via the “Candidati now” link.
- Your resume vitae, the latest work references and a brief statement on the reasons you want to start working with us.
- Only applications that meet the criteria required will be considered.
Contacts
- Manage direct contact with customers (phone and email – CH: IT / DE / FR)
Additional details
- Working with the team for operational coverage and asset planning Indicative age: 30 – 45 years Commercial or administrative training
- Experience of 3 – 5 years for internal sale, customer service or order management Experience in managing EDI flows (EDIFACT)
- Good mastery of computer tools (Office, Excel) Languages: Italian fluent;
- German and French (min.
- Preferable knowledge of the Swiss market and the GDO
- Good understanding of logistic flows and supply chain Advanced use of SAP and digital tools
- Capacity for continuous adaptation and improvement
- Operating experience in order management (order management / internal sales / customer service) Excellent knowledge of SAP
Notes and original content
- Working with the team for operational coverage and asset planning
- Indicative age: 30 – 45 years
- Commercial or administrative training
- Experience of 3 – 5 years for internal sale, customer service or order management
- Experience in managing EDI flows (EDIFACT)
- Good mastery of computer tools (Office, Excel)
- Languages: Italian fluent;
- Good understanding of logistic flows and supply chain
- Advanced use of SAP and digital tools
- Requirements:
Questions about this listing
What salary does Rapelli - ORIOR Food AG offer for this role?
Rapelli - ORIOR Food AG lists CHF 44'400 - 60'000 gross per year for this position in Stabio. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Rapelli - ORIOR Food AG offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Rapelli - ORIOR Food AG during the application process, since these details can vary by role even within the same contract category.
Do I need the G permit to apply for this role in Ticino as an Italian cross-border worker?
Yes, if you are resident in Italy within the 20 km border zone. The Swiss employer files the G-permit application at the Ticino cantonal migration office after the contract is signed — first issuance takes 2-6 weeks, then automatic yearly renewal for as long as the employment continues. Weekly return to your Italian home is required to keep the status.
How do I apply for this position at Rapelli - ORIOR Food AG?
Use the "Apply now" button on this page — it links directly to Rapelli - ORIOR Food AG's original listing at careers.orior.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
