Customer Center advisor — Banque Cantonale du Valais
- Location
- Sion
- Contract
- Full-time
- Posted
Full description
Pas de résultats •
Contacter un conseiller Contacter un conseiller
Chat
Consultant/Customer Center
- Sion
- 60%
Are you interested in answering customer inquiries, advising customers by phone, email and chat while ensuring a high quality of service? Our Customer Center is looking for a customer advisor!
What does that mean in concrete terms?
- They systematically identify the customers, provide information, communicate the conditions and information about the various products and services and use the sales potential.
- They share information necessary to update IT data regarding customer service and market management.
- They advise by phone about basic products/services (accounts, cards, e-banking) and provide initial information about other banking products.
- They accompany and support our customers with our digital products and thus create added value for their customer experience.
- You plan the appointments with our consultants.
Do you like challenges? This job is as created for you if...
- You have a commercial education (EFZ, MPC, ESC, Maturity type E).
- You have experience in a customer center and excellent knowledge of office communication tools.
- You communicate efficiently in German and French. Other languages are beneficial.
- You are a pragmatic and disciplined person who makes constructive suggestions for improvement and is adroit in telephone contact.
- They value teamwork and work effortlessly with colleagues.
Then we should get to know each other! Do you want to be part of our team? We look forward to your application. Please send your complete application documents to the address: [email protected] .
Questions about this listing
What salary does Banque Cantonale du Valais offer for this role?
The original listing does not state a salary. Our estimate for this role and sector in Sion is CHF 60'500 - 91'500 gross per year — an estimate, not a figure communicated by Banque Cantonale du Valais. The calculator on this site converts a gross salary into your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Banque Cantonale du Valais offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Banque Cantonale du Valais during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Valais?
EU/EFTA citizens living in an EU/EFTA state can apply for a G permit and can work anywhere in Switzerland: border zones no longer apply to them, and they must return home at least once a week. The Swiss employer files the request with Canton Valais's migration office after the contract is signed. Processing times vary by canton, so confirm the specifics with Valais's cantonal migration office or with HR during the application.
How do I apply for this position at Banque Cantonale du Valais?
Use the "Apply now" button on this page — it links directly to Banque Cantonale du Valais's original listing at bcvs.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
