Concierge — MRH-Zermatt SA
- Location
- Zermatt
- Contract
- Full-time
- Posted
- 13 days ago
Full description
- Professional, friendly, and competent service and advice to guests regarding the hotel's offerings, other Seiler Hotels, and the destination.
- Provides information to hotel guests and assists with any problems.
- Handles incoming and outgoing luggage, luggage storage (skis, etc., in cooperation with the ski manager), and issues the corresponding receipts.
- Completes all types of reservations (hotels, restaurants, ski instructors, mountain guides, hairdressers, rental cars, taxi and flight transfers, train and plane seats, etc.).
- Monitors the circulation of internal and external mail, as well as parcel post (mail transfer for arriving or departing guests).
- Responsible for all luggage transfers from the train station or taxi stand to the hotel room and back: coordination with chauffeur, coachman, receptionist, welcome parking, and housekeeper.
- Responsible for effective information management. - Promotional material, LHW & Swiss Deluxe brochures, Zermatt Tourism leaflets
- Is the first point of contact in case of any kind of emergency
- Is responsible for coordination and evacuation in case of fire
- Is primarily responsible for the organization in case of fire alarms and lift failures
- Runs various errands for our guests upon request, tries to fulfill every wish
- Ensures that instructions and messages are forwarded correctly and promptly (messages, mail, attendance or absence information)
- Monitors the cleaning and work schedules of the ski lift operators
- Manages the inventory of all kinds of items and hygiene products (games, cards, table tennis rackets, toothbrushes, shaving kits, as well as adapters and transformers)
- Responsible for the fireplace in the hall
- Manages the cloakroom and luggage storage
- Ensures the safety of guests
- Verifies key issuance for guests unknown to them
Questions about this listing
What salary does MRH-Zermatt SA offer for this role?
The original listing does not state a salary. Our estimate for this role and sector in Zermatt is CHF 60'500 - 91'500 gross per year — an estimate, not a figure communicated by MRH-Zermatt SA. The calculator on this site converts a gross salary into your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does MRH-Zermatt SA offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with MRH-Zermatt SA during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Valais?
EU/EFTA citizens living in an EU/EFTA state can apply for a G permit and can work anywhere in Switzerland: border zones no longer apply to them, and they must return home at least once a week. The Swiss employer files the request with Canton Valais's migration office after the contract is signed. Processing times vary by canton, so confirm the specifics with Valais's cantonal migration office or with HR during the application.
How do I apply for this position at MRH-Zermatt SA?
Use the "Apply now" button on this page — it links directly to MRH-Zermatt SA's original listing at job-room.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
