Chef/fe de rang / Commis de rang — MRH-Zermatt SA
- Location
- Zermatt
- Contract
- Full-time
- Posted
- 15 days ago
Full description
- Assist with mise en place and table preparation
- Deliver dishes and assist during service
- Clear tables and maintain cleanliness of the restaurant
- Support the service team as needed
- Guarantee exceptional guest experience and consistent luxury service standards.
- Ensure full compliance with hygiene, safety and quality standards, including HACCP and LQA standards, and drive continuous improvement.
- Ensure the proper daily service protocols and standards.
- Regularly review and update guest CARDEX profiles.
- Build guest loyalty and develop the clientele; promote the hotel’s.
- Do everything possible to anticipate and meet guests’ requests.
- Ensure proper compliance with applicable health and safety regulations.
- Inform management of any “abnormal” situation regarding safety or risks of accidents involving guests or colleagues.
- Prepare and organize the assigned service station or the restaurant
- Welcome and advise guests on menu and wine selections
- Take orders and ensure accurate service delivery
- Coordinate with kitchen and bar teams
- Guarantee exceptional guest experience and consistent luxury service standards.
- Ensure close coordination between service teams, kitchen teams.
- Ensure full compliance with hygiene, safety and quality standards, including HACCP and LQA standards, and drive continuous improvement.
- Ensure the proper daily service protocols and standards.
- Participate in and oversee daily billing and cash handling procedures.
- Handle guest complaints in a professional and prompt manner to guarantee 100% guest satisfaction.
- Regularly review and update guest CARDEX profiles.
- Build guest loyalty and develop the clientele; promote the hotel’s.
- Do everything possible to anticipate and meet guests’ requests.
- Ensure proper compliance with applicable health and safety regulations.
- Inform management of any “abnormal” situation regarding safety or risks of accidents involving guests or colleagues.
Team Management
- Lead, inspire and develop the Demis-Chefs de Rand and Commis de Rang
- Ensure that the LQA standards are respected.
- Build a culture of professionalism, teamwork, accountability and guest-focus.
General
- Able to help the other F&B outlet if needed.
- Take a solution-oriented approach.
- Serve as an ambassador of MRH’s values and company culture, ensuring alignment at all levels.
- Proactively support the development of the hotel’s reputation through innovation, guest satisfaction and service excellence.
Questions about this listing
What salary does MRH-Zermatt SA offer for this role?
The original listing does not state a salary. Our estimate for this role and sector in Zermatt is CHF 60'500 - 91'500 gross per year — an estimate, not a figure communicated by MRH-Zermatt SA. The calculator on this site converts a gross salary into your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does MRH-Zermatt SA offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with MRH-Zermatt SA during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Valais?
EU/EFTA citizens living in an EU/EFTA state can apply for a G permit and can work anywhere in Switzerland: border zones no longer apply to them, and they must return home at least once a week. The Swiss employer files the request with Canton Valais's migration office after the contract is signed. Processing times vary by canton, so confirm the specifics with Valais's cantonal migration office or with HR during the application.
How do I apply for this position at MRH-Zermatt SA?
Use the "Apply now" button on this page — it links directly to MRH-Zermatt SA's original listing at job-room.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
