Assistant Housekeeping Manager — Grand Hotel Zermatterhof
- Location
- Zermatt
- Contract
- Full-time
- Posted
- 16 days ago
Full description
- -Assist in managing, training, and motivating the housekeeping team to meet and exceed service standards.
- -Conduct regular training sessions on cleaning procedures, safety protocols, and guest service expectations.
- -Monitor team performance and provide feedback to ensure high standards of cleanliness, hygiene, and professionalism.
- -Ensure all guest rooms, public areas, and back-of-house spaces meet the highest standards of cleanliness and presentation.
- -Conduct regular inspections of guest rooms and common areas to ensure compliance with hotel standards.
- -Handle guest complaints related to cleanliness, resolving issues in a timely and professional manner.
- -Assist with ordering, managing, and controlling housekeeping supplies and equipment.
- -Ensure proper stock levels of cleaning materials, linens, and guest amenities.
- -Track and report inventory usage, ensuring no shortages or overstocking occurs.
- -Assist with planning and coordinating housekeeping schedules to optimize staff efficiency.
- -Monitor and manage the daily work schedules for housekeepers and room attendants.
- -Ensure proper maintenance and cleanliness of housekeeping equipment.
- -Ensure that all guest requests related to housekeeping are addressed promptly and professionally.
- -Communication with other departments, including Front Office and Maintenance, to ensure smooth operations.
- -Handle special requests and VIP guest needs to maintain high levels of guest satisfaction.
- -Ensure that all health and safety regulations are adhered to by the housekeeping team.
- -Maintain a clean and safe working environment for all housekeeping staff.
- -Assist with the preparation of reports on housekeeping activities.
- -Handle administrative tasks related to housekeeping operations.
Questions about this listing
What salary does Grand Hotel Zermatterhof offer for this role?
The original listing does not state a salary. Our estimate for this role and sector in Zermatt is CHF 83'500 - 126'500 gross per year — an estimate, not a figure communicated by Grand Hotel Zermatterhof. The calculator on this site converts a gross salary into your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Grand Hotel Zermatterhof offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Grand Hotel Zermatterhof during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Valais?
EU/EFTA citizens living in an EU/EFTA state can apply for a G permit and can work anywhere in Switzerland: border zones no longer apply to them, and they must return home at least once a week. The Swiss employer files the request with Canton Valais's migration office after the contract is signed. Processing times vary by canton, so confirm the specifics with Valais's cantonal migration office or with HR during the application.
How do I apply for this position at Grand Hotel Zermatterhof?
Use the "Apply now" button on this page — it links directly to Grand Hotel Zermatterhof's original listing at job-room.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
