2nd Level Support Engineer — Fust | Swiss Household Services AG
NewCHF 79'000 - 134'500
Fust | Swiss Household Services AG · Otelfingen (ZH)
- Location
- Otelfingen
- Contract
- part-time
- Posted
- 3 days ago
SalaryCHF 79'000 - 134'500
Role overview
At Fust, Switzerland is buying!
We are proud to be leading providers in the fields of electrical household appliances, multimedia/entertainment electronics, kitchen and bathroom conversion and with our comprehensive service offering and our unique services we create real added value!
Join our team and help us to continue creating customer experiences! A job at Fust, and it's running!
- At Fust, Switzerland is buying!
- We are proud to be leading providers in the fields of electrical household appliances, multimedia/entertainment electronics, kitchen and bathroom conversion and with our comprehensive service offering and our unique services we create real added value!
- Self-managing of fault messages via remote access
- Analysis and repair of complex faults (hardware, software, network) in cooperation with internal and external specialists
Main responsibilities
- Self-managing of fault messages via remote access
- Analysis and repair of complex faults (hardware, software, network) in cooperation with internal and external specialists
- Support of Level 1 support and escalation of Level 3 support if required
- Installation, maintenance and migration of servers, networks and peripherals
- Creation and maintenance of technical documentation and reporting on support status Requirements Completed basic technical training
- Well-founded IT skills (hardware, software, networks) Experience in the field of
- Sound systems or video surveillance area advantage
- High quality awareness, reliable working methods and communication strength French or Italian skills advantage What we offer
- Conditions of employment : Widely flexible working hours, free parking, internal coop restaurant with rich selection at preferential prices, modern and bright spaces
- Discounts : discounts in various Coop formats, 5 times the number of Coop Superpoints, Up to 20% discount on various insurance benefits, Cheap Mobile and Pre-Pealy-Abos at Coop
Additional details
- Join our team and help us to continue creating customer experiences! A job at Fust, and it's running!
- Creation and maintenance of technical documentation and reporting on support status Completed basic technical training
- Well-founded IT skills (hardware, software, networks) Experience in the field of
- High quality awareness, reliable working methods and communication strength French or Italian skills advantage
Notes and original content
- Join our team and help us to continue creating customer experiences!
- A job at Fust, and it's running!
- Creation and maintenance of technical documentation and reporting on support status
- Requirements
- Completed basic technical training
- Well-founded IT skills (hardware, software, networks)
- Experience in the field of
- High quality awareness, reliable working methods and communication strength
- French or Italian skills advantage
- What we offer
