Technical Support Engineer — avec compétence (avecco) GmbH
- Location
- Quartino
- Contract
- Full-time
- Posted
- 17 days ago
Full description
You provide technical support and diagnostics for uninterruptible power supply and power conditioning systems, working closely with customers and internal teams.
Tasks
- Provide hardware support for UPS and power conditioning products via ticketing system, phone, or email
- Support partners and subsidiaries through a 24/7 diagnostic centre rotation
- Perform complex system analysis and document findings for stakeholders
- Travel occasionally to support complex installations such as large data centers
- Audit service operations and develop competencies of local teams
- Provide technical training on UPS and power conditioning products
- Interact with quality and R&D departments to address product issues
Profile
- Bachelor's degree, diploma, or higher qualification in electrical or electronic engineering
- 2–5 years of hands-on experience in commissioning and after-sales technical support beneficial
- Experience troubleshooting mission-critical applications such as data centers is a plus
- English communication proficiency at B2 level or higher required
- Knowledge of Italian or Spanish considered a strong asset
- Ability to write clear technical documents, reports, and field support procedures
- Good working knowledge of MS Office
Offer
- Hybrid work model
- Up to 15% travel commitment
- 3–6 months interim, then a permanent position
Company
Power distribution solutions
Apply online via Try&Hire with your profile — https://tryandhire.io/ch-en/jobs/e/technical-support-engineer-tah-93h9z/
Questions about this listing
What salary does avec compétence (avecco) GmbH offer for this role?
The original listing does not state a salary. Our estimate for this role and sector in Quartino is CHF 58'000 - 88'000 gross per year — an estimate, not a figure communicated by avec compétence (avecco) GmbH. The calculator on this site converts a gross salary into your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does avec compétence (avecco) GmbH offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with avec compétence (avecco) GmbH during the application process, since these details can vary by role even within the same contract category.
Do I need the G permit to apply for this role in Ticino as an Italian cross-border worker?
Yes. For EU/EFTA citizens the G permit no longer depends on a border zone: you need residence in an EU/EFTA state, a Swiss contract and a return home at least once a week. The 20 km band matters for taxation, not for the permit. The Swiss employer files the G-permit application at the Ticino cantonal migration office after the contract is signed — first issuance takes 2-6 weeks. The permit lasts five years with an open-ended contract or one over a year, otherwise for the length of the contract.
How do I apply for this position at avec compétence (avecco) GmbH?
Use the "Apply now" button on this page — it links directly to avec compétence (avecco) GmbH's original listing at tryandhire.io, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
