Sr. Claims Specialist, Workers Compensation — Zurich Insurance (sede Ticino)
- Location
- Lugano
- Contract
- part-time
- Posted
- Yesterday
Role overview
Zurich North America is looking for an exceptional Senior Workers' Compensation Claims Specialist to join our dynamic and dedicated claims team.
This is an exciting opportunity to manage complex, multi-party commercial Workers' Compensation claims with moderate to high exposure and make a meaningful impact through your expertise.
In this role, you will ensure claims are handled efficiently while delivering outstanding customer service, showcasing your skills in a challenging and rewarding environment.
- Zurich North America is looking for an exceptional Senior Workers' Compensation Claims Specialist to join our dynamic and dedicated claims team.
- This is an exciting opportunity to manage complex, multi-party commercial Workers' Compensation claims with moderate to high exposure and make a meaningful impact through your expertise.
- Key Responsibilities:
- Document claims file by accurately capturing and updating claims data/information in compliance with best practices for single and multi-party personal or commercial line claims of moderate to high exposure and complexity.
- High School Diploma or equivalent with 8+ years of experience in Claims and/or Litigation Management. AND
- Bachelor’s degree and 6+ years of experience in Claims and/or Litigation Management.
Main responsibilities
- Key Responsibilities:
- Document claims file by accurately capturing and updating claims data/information in compliance with best practices for single and multi-party personal or commercial line claims of moderate to high exposure and complexity.
- Exercise judgment to determine liability by gathering and analyzing relevant facts; utilizing applicable law; establishing basic principles of negligence.
- Exercise judgment to determine policy verification and coverage determination by analyzing applicable coverage for claims and determining whether the loss falls within the coverage.
- Work to have a timely resolution to claims by developing case strategy; developing a case evaluation; escalating issues as appropriate.
- Establish timely reserves and perform ongoing review throughout claims cycle within authority limit by estimating and validating value of claims.
- Assess damages by calculating applicable damages or range of damages allowed by law.
- Negotiate settlement of claim by establishing appropriate negotiation strategy and utilizing available tools and resources within authority limits.
- Meet quality standards by following best practices Basic Qualifications:
- Bachelor’s degree and 6+ years of experience in Claims and/or Litigation Management. OR
Key requirements
- High School Diploma or equivalent with 8+ years of experience in Claims and/or Litigation Management. AND
- Bachelor’s degree and 6+ years of experience in Claims and/or Litigation Management.
- OR - Juris Doctor with 2+ years of Claims and/or Litigation Management experience.
- OR - Completion of Zurich’s Claims Training Program with 6+ years of experience in Claims and/or Litigation Management.
- OR - High School Diploma or equivalent with 8+ years of experience in Claims and/or Litigation Management.
- 6+ years of experience handling high-severity Workers' Compensation claims.
- 6+ years of experience in litigation management.
What the company offers
- In this position you will work out of our Maitland, FL office where you'll benefit from a hybrid work schedule and the chance to contribute to Zurich's reputation for excellence.
Application process
- Strong understanding of insurance policies and ability to apply this knowledge to complex claims.
- If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us.
Additional details
- Meet quality standards by following best practices Basic Qualifications:
- Juris Doctor with 2+ years of Claims and/or Litigation Management experience.
- Zurich Certified Insurance Apprentice, including an Associate Degree with 6+ years of Claims and/or Litigation Management experience.
- Completion of Zurich’s Claims Training Program with 6+ years of experience in Claims and/or Litigation Management.
- High School Diploma or equivalent with 8+ years of experience in Claims and/or Litigation Management.
- Knowledge of insurance regulations, markets, and products. Remote Working: Hybrid Schedule: Full Time Employment Sponsorship Offered: No
- Linkedin Recruiter Tag: #LI-MD1 #LI-ASSOCIATE #LI-HYBRID Nearest Major Market: Orlando
Notes and original content
- Meet quality standards by following best practices
- Basic Qualifications:
- Knowledge of insurance regulations, markets, and products.
- Please note: Zurich does not accept unsolicited CVs from agencies.
- Location(s): AM
- Remote Working: Hybrid
- Schedule: Full Time
- Employment Sponsorship Offered: No
- Linkedin Recruiter Tag: #LI-MD1 #LI-ASSOCIATE #LI-HYBRID
- Nearest Major Market: Orlando
Questions about this listing
What salary does Zurich Insurance (sede Ticino) offer for this role?
Zurich Insurance (sede Ticino) lists CHF 95'000 - 132'500 gross per year for this position in Lugano. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Zurich Insurance (sede Ticino) offer?
This listing is a part-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Zurich Insurance (sede Ticino) during the application process, since these details can vary by role even within the same contract category.
Do I need the G permit to apply for this role in Ticino as an Italian cross-border worker?
Yes, if you are resident in Italy within the 20 km border zone. The Swiss employer files the G-permit application at the Ticino cantonal migration office after the contract is signed — first issuance takes 2-6 weeks, then automatic yearly renewal for as long as the employment continues. Weekly return to your Italian home is required to keep the status. Note: this listing allows remote work — teleworking above 25 % of your time can shift your social-security base to Italy, so confirm the agreed remote share with HR before signing.
How do I apply for this position at Zurich Insurance (sede Ticino)?
Use the "Apply now" button on this page — it links directly to Zurich Insurance (sede Ticino)'s original listing at careers.zurich.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
