Social Worker (UAP) Part-time (70%) at the Office of Assistance and Protection, Lugano-Paradiso
Role overview
Description Tasks: - assessment of the victim's needs to identify the help services required under federal law - social counseling and accompaniment - accompaniment of the victim in all phases of the criminal proceeding, informing her of her rights and duties - activation of collaborations with entities and specialist services to ensure adequate long‑term care with the victim's agreement - answering the Swiss central number during office hours - collaboration with the Delegate on specific projects to promote the service ## Requirements - Bachelor in Social Work or equivalent, or university degree in related fields with experience in individual care - Experience with victims of abuse, violence, or sexual assault - Knowledge of Swiss legal and institutional framework for victim assistance - Reliable, cooperative, welcoming, with strong communication and mediation skills, and a valid driver's licence - Familiarity with Ticino services and authorities - Organizational skills, goal‑oriented work and networked work - Willingness to complete a CAS in the LAV field - Proficiency in Italian and at least one other official language, plus good computer skills ## Particular observations - entry into service to be agreed ## What we offer - working hours: 42 hours per week (for a 100 % employment relationship), flexible or according to service needs ## Contact - applications must be submitted online. Other forms of application will not be considered valid - in addition to the documents to be submitted at the time of online application (cover letter and motivation, CV, diplomas, certificates and work attestations), further documentation may be requested later (criminal record with self‑certification and health status self‑certification) - appointment or assignment: those provided by the Law on the Organization of State Employees and Teachers of 15 March 1995 (LORD) and the related Regulation - any modification of the law concerning salary and organization remains explicitly reserved - further information can be obtained from Ms Sabina Beffa, head of the Office of Assistance and Protection, tel. 091 814 54 32 ## Deadline 17 April 2026
This page consolidates the key details of the listing and presents them in a structured format for cross-border candidates targeting Ticino.
Always verify required language, actual office location and application flow before submitting: some positions include international interview steps.
Before applying, compare this role with local cost of living and net salary simulation to assess real take-home sustainability.
Description
Description Tasks: - assessment of the victim's needs to identify the help services required under federal law - social counseling and accompaniment - accompaniment of the victim in all phases of the criminal proceeding, informing her of her rights and duties - activation of collaborations with entities and specialist services to ensure adequate long‑term care with the victim's agreement - answering the Swiss central number during office hours - collaboration with the Delegate on specific projects to promote the service ## Requirements - Bachelor in Social Work or equivalent, or university degree in related fields with experience in individual care - Experience with victims of abuse, violence, or sexual assault - Knowledge of Swiss legal and institutional framework for victim assistance - Reliable, cooperative, welcoming, with strong communication and mediation skills, and a valid driver's licence - Familiarity with Ticino services and authorities - Organizational skills, goal‑oriented work and networked work - Willingness to complete a CAS in the LAV field - Proficiency in Italian and at least one other official language, plus good computer skills ## Particular observations - entry into service to be agreed ## What we offer - working hours: 42 hours per week (for a 100 % employment relationship), flexible or according to service needs ## Contact - applications must be submitted online. Other forms of application will not be considered valid - in addition to the documents to be submitted at the time of online application (cover letter and motivation, CV, diplomas, certificates and work attestations), further documentation may be requested later (criminal record with self‑certification and health status self‑certification) - appointment or assignment: those provided by the Law on the Organization of State Employees and Teachers of 15 March 1995 (LORD) and the related Regulation - any modification of the law concerning salary and organization remains explicitly reserved - further information can be obtained from Ms Sabina Beffa, head of the Office of Assistance and Protection, tel. 091 814 54 32 ## Deadline 17 April 2026
This page consolidates the key details of the listing and presents them in a structured format for cross-border candidates targeting Ticino.
Always verify required language, actual office location and application flow before submitting: some positions include international interview steps.
Before applying, compare this role with local cost of living and net salary simulation to assess real take-home sustainability.