IT Demand Manager (m/w/d) — Kernkraftwerk Leibstadt AG

Your tasks

• Recording, evaluating and controlling IT requirements, service needs, innovations and strategic projects
• Control and further development of the internal demand process and related areas such as service request and portfolio management
• Implementation of needs analysis with focus on cost-effectiveness and strategic benefits, including creation of business cases and value analyses
• Analysis and recording of work processes. Creating activity and context diagrams.
• Transparent documentation in the ITSM and DMS system as well as regular management reporting
• Transfer and coordination of approved requirements to our IT service providers. Service-level Monitoring and coordination of cooperation between stakeholders
• Identification of optimization options by analysis of recurring requests
• A seat in coordination bodies with our IT service provider and represent the KKL interests in the bodies
• Your profile:
• Higher education in the field of economic informatics, business analysis or comparable technical and economic training
• Multiannual experience in demand -/ IT service management or business analysis / requirements engineering
• Ability to explain complex issues in a comprehensible way and to make decisions clear.
• Detectional ITIL knowledge and experience in handling ITSM systems
• Very analytical method and experience in the application of BPMN and UML
• Current technology confession in IT infrastructure, cloud, workplace, security, network, as well as data and software engineering
• Communicative and assertive personality
• High service orientation, team capacity, willingness to further develop in the nuclear industry
• German as a native language and good English skills (B2)
• Immigrant Leumund and guide card Kat. B